Property Manager - Eastgate Area!

About the role

Rookwood Properties is a diversified developer, owner, and manager of both residential and commercial properties in Ohio, Kentucky, and South Carolina. Established in 1966, Rookwood Properties takes pride in delivering professional service, a responsive and dedicated staff, and meticulous attention to detail. Whether you are seeking office, retail, or warehouse space, or an apartment, Rookwood Properties provides exceptional value in the market.

Responsibilities

• Hire, train, supervise, and support the ongoing professional development of all on-site personnel.
• Implement and ensure compliance with company policies and procedures for both personnel and residents.
• Maintain accurate and up-to-date resident files and digital records.
• Foster excellent customer service and positive relationships with residents to ensure an exceptional living experience.
• Address all site and resident issues promptly by managing maintenance and leasing operations, including overseeing scheduling and turnover procedures.
• Maintain professional relationships with suppliers, vendors, and other departments.
• Carry out regular inspections to uphold high curb appeal standards and identify areas for improvement or maintenance needs, ensuring the property's overall upkeep and attractiveness.
• Develop and implement plans to maximize occupancy rates and generate revenue through resident retention strategies and targeted marketing initiatives.
• Gather and compile information for market surveys.
• Oversee the entire tenant move-in and move-out process, which includes reviewing and approving lease applications and accurately preparing all lease-related paperwork.
• Develop budgets, prepare financial reports, and ensure the timely completion of administrative tasks.

Qualifications

• Previous experience in leasing or property management (2+ years).
• Strong proficiency in Microsoft Office.
• Strong communication and interpersonal skills.
• Demonstrated Sales and/or Customer Service Skills.
• Experience with property management software, preferably Rent Manager.
• Familiarity with data entry, phone etiquette, and email correspondence.
• Ability to operate within budget constraints and purchasing guidelines.
• Excellent organizational and multitasking abilities.
• Proficiency with basic computer programs, including Microsoft Office.
• A good understanding of Fair Housing regulations is strongly preferred.

Benefits

• $60,000 to $65,000 (based on experience and qualifications) + Commissions!
• Generous PTO hours, MyTime hours, Floating Holidays hours, paid holidays, Volunteer Time Off (VTO), and more!
• $40,000 Company-paid life insurance with an option for supplemental life insurance.
• Company-paid short-term and long-term disability benefits.
• 401(k) retirement savings plan with company-matched contributions.
• Employee Housing discounts!
• $50 monthly cell phone reimbursement.
• $450 annual Health and Wellness reimbursement.
• Continuing Education Tuition Assistance.
• Mileage reimbursement.
• Pet Insurance.
• EAP - Employee Assistance Program.
• Opportunities for career growth and professional development, as well as company-sponsored events.

Pay

$60,000 to $65,000 (based on experience and qualifications) + Commissions!

Schedule

Full-time

Contact

Position: Full-time Property Manager
Location: North Park Townhomes, 300 Cardinal Drive, Cincinnati, OH 45244. (Eastgate area)