Property Manager - Commercial

About the role

Ethan Conrad Properties, Inc. (ECP) is one of the largest and fastest-growing commercial real estate companies in Sacramento, CA, managing over 12 million square feet across 170 properties and 250 buildings valued at $1.7 billion. With sustained annual growth of over 20% for the past decade, ECP anticipates continued expansion, creating internal and external job opportunities.

As a Property Manager, you will maintain the profitability of a portfolio of approximately 1 million square feet of commercial real estate while maximizing tenant satisfaction. You will oversee properties within a broader company portfolio of over 6 million square feet in the Greater Sacramento Area.

Responsibilities

• Manage property financial metrics for each property in your portfolio and maintain portfolio profitability.
• Provide monthly reporting and analysis to management on property activities, including variance and budget analysis.
• Read and interpret lease and vendor contracts to determine owner/tenant obligations, such as tenant billing treatments.
• Approve all property expenses and ensure accurate accounting.
• Resolve tenant billing issues, including CAM reconciliations, direct expense billings, and other leasing obligations affecting tenant ledgers.
• Perform and document interior and exterior physical inspections as required by management, regulatory agencies, insurance, or financial institutions (e.g., appraisers, environmental inspectors, owners). Generate and improve preventative maintenance schedules.
• Resolve tenant issues promptly, evaluating situations from a tenant satisfaction perspective to ensure timely and permanent resolutions.
• Collaborate with the Facilities Management division to maintain asset quality, scheduling and managing vendors alongside internal facilities staff.
• Maintain asset code compliance (fire, ADA, etc.) and recommend improvements or compliance requirements to management.
• Serve as the primary point of contact for security and fire alarm calls on portfolio properties at all times.
• Assist in managing the workload of Assistant Property Managers, including assigning tasks, coaching, and mentoring on property management processes.
• Lead and supervise Junior Property Managers and Assistant Property Managers.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree (B.A./B.S.) or equivalent from a four-year college.
• 7+ years of progressive property management experience or an equivalent combination of education and experience.

Qualifications

• Detail-oriented, self-starter with strong organizational and analytical skills.
• Able to handle multiple projects simultaneously and work comfortably in a fast-paced environment.
• Ability to meet deadlines, prioritize tasks, and work well under pressure.
• Strong interpersonal skills with the ability to work independently or within a team.
• Excellent written and verbal communication skills.
• Exceptional problem-solving skills.
• Intermediate to advanced knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint, and Project).
• Experience with Property Management and/or Work Order Software (e.g., Yardi preferred, MRI, SAP).

Preferred Qualifications

• California Real Estate License and Certified Property Manager designation.
• 3-5 years of hands-on property management experience.
• 4+ years of commercial real estate experience.
• Knowledge of job systems and processes, with the ability to implement new processes or improve existing ones.

Benefits

• Competitive pay.
• Generous benefits package.
• Commitment to employee learning and development for a rewarding and fulfilling career.
• Collaborative culture with an executive open-door policy.

ECP values diversity and encourages people from underrepresented backgrounds and different industries to apply.