Property Manager - Butler Ridge

About the role

WPM is one of the region's premier real estate management companies, dedicated to professionalism and recognized as an Accredited Management Organization®. We invest in ongoing training and encourage continuing education and certification opportunities. We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career.

This full-time position is based in Baltimore/Reisterstown, MD, with a schedule of Monday–Friday.

Responsibilities

• Supervises leasing processes for the community, ensuring all documentation is executed and maintained according to procedures.
• Reviews rent decisions and ensures leasing staff comply with Fair Housing laws.
• Reviews renewals, creates retention strategies, and executes plans to optimize occupancy.
• Initiates eviction proceedings by providing necessary documentation to Property Accountants.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Manages the community budgets for prospective years and accounts for variances throughout the year.
• Markets the community, ensuring optimum curb appeal, evaluating competition, and developing plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records, and approves expenditures and invoice payments in a timely manner.
• Oversees community maintenance functions, working closely with maintenance staff to ensure quality unit turns and prompt resolution of resident maintenance requests or complaints.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as clean, safe, and well-maintained.
• Maintains professional relationships with associates, applicants, visitors, and representatives of other companies.
• Performs standard supervisory functions including hiring, assigning work, training, providing feedback, disciplining, developing, and terminating staff.
• Models Company core values for staff and residents and enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine operations, and emergency response.
• Prepares activity reports and management reporting to ensure investors/owners are fully briefed on community operation and financial measures.
• Performs other duties as assigned.

Requirements

• Demonstrated knowledge of residential property management through a successful track record.
• Demonstrated record of providing outstanding customer service.
• Ability to set clear performance objectives and support staff in achieving business goals.
• Demonstrated record of coaching direct reports and helping develop them toward achieving career goals.
• Proficiency with Microsoft Office Suite.
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications.
• Valid driver’s license and vehicle required.

Qualifications

• High school diploma or equivalent.
• 5 years’ experience in residential property management preferred.
• 2 years’ experience in a Property Manager or Community Manager role preferred.

Pay

$80,000 annually.

Benefits

• Bonus potential.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid Time Off (PTO) and sick leave.
• Rental discount for eligible full-time associates at WPM-managed properties.
• Phone allowance.
• A collaborative, supportive team culture.