Property Manager
Gray Residential · Granger, IN · 2 mo ago
On-siteSalesFull-time
What You’ll Do
- Lead Operations & Performance
- Oversee all daily property operations, ensuring efficiency, consistency, and compliance
- Drive occupancy, revenue, and NOI through strong financial management and leasing oversight
- Maintain accurate and up-to-date property systems, reporting, and processes
- Sales & Content Creation
- Respond to, curate relationships, conduct tours, and follow up on prospective residents
- Create videos of ready units for leasing purposes
- Post on social media and proactively seek more engagement
- Maintain online reputation and respond to reviews accordingly
- Deliver Exceptional Resident Experiences
- Champion a customer-first culture that enhances satisfaction and retention
- Serve as the escalation point for resident concerns, ensuring thoughtful and timely resolution
- Oversee move-ins, move-outs, renewals, and communication to create a seamless experience
- Maintain a strong community presence that is visible, approachable, and engaged
- Drive Financial Health & Compliance
- Manage rent collections, delinquency, and eviction processes in accordance with regulations
- Ensure compliance with Fair Housing, local laws, and company policies
- Oversee vendor relationships, contracts, and service delivery
- Maintain organized, accurate documentation for audits, safety, and reporting
- Maintain Community Standards
- Ensure excellent curb appeal and overall community presentation
- Partner with maintenance to oversee turns, capital projects, and preventative upkeep
- Conduct regular inspections and audits to identify and resolve issues proactively
- 3+ years of experience in property management (multifamily preferred)
- 1+ year of leadership experience in a Property Manager or similar role
- Strong financial acumen, including budgeting and expense management
- Proven ability to lead teams, drive performance, and deliver results
- Knowledge of Fair Housing and property management regulations
- Excellent communication, organization, and problem-solving skills
- Experience with property management software (OneSite preferred)
- A customer-first mindset with a passion for creating positive experiences
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off, sick time, and company holidays
- Short- and long-term disability and life insurance
- Apartment discount program
- Employee referral program
- Property management: 3 years (Preferred)
- Team management: 1 year (Preferred)
What You Bring
Why This Role Matters
This role is at the heart of the community’s success. As a Property Manager, you directly influence team culture, resident satisfaction, and financial performance. High performers in this role are well-positioned for advancement into regional leadership, operations, or strategic roles within the organization.
The Day-to-Day
This is an active, sales & leadership-driven role. You’ll be walking the community, connecting with residents, reviewing performance, solving challenges, and keeping everything running smoothly. If you enjoy variety, ownership, and leading from the front, this role is for you.