Property Manager

About the role

Fogelman is hiring an experienced Property Manager to lead the team at Encore Apartments located in Belton, MO. Our leaders are advancing their careers with us, and we are seeking other strong Managers who would like to add to our continued successes!

Responsibilities

• Certainly conduct all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
• Financially assist the Regional Vice President in formulating budgets for each upcoming calendar year. Responsible for staying within the established budget guidelines throughout the year, escalating any anomalies or exceptions. Ensure all rents are collected, posted, and deposited in a timely manner. Perform evictions and utility cut-offs as required on delinquent rents. Maintain a positive relationship with vendors to ensure accurate invoicing, work scheduling, and obtaining certificates of insurance (COI). Approve and submit all invoices to corporate office for processing. Approve property expenditures.
• Recruit, hire, train, and supervise all on-site property staff in order to achieve operational goals of assigned property. This process includes new employee orientation, review and approval of timesheets, instructing and advising on-site staff of employee policies and procedures, and performance evaluations. Work with the Human Resources department in developing and coaching employees to achieve property and company goals. Conduct ongoing training with property staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed.
• Ensure lease files are completed accurately and timely. Review all lease applications and signs new move-in leases and addendums. Conduct property inspections with government agencies, Fogelman leadership, and property owners. Ensure the property meets all requirements as outlined in Fogelman audits and regulatory agency audits. Maintain all on-site local and state licenses. Report all liability and property incidents through the online incident reporting system. Responsible for other special projects and reports upon request (e.g., Capital Improvement and Interior Renovations).
• Build a resident-focused culture. Ensure employees are in compliance with all Fair Housing laws. Review all notices to vacate to determine the cause of the move-out. Locate any problem areas and develop plans for process improvement. Follow Fogelman policies and procedures to maintain positive resident communications; e.g., resolving complaints, service requests, etc.
• Physically walk and inspect the entire property on a regular basis, including verifying the condition of the overall property, common areas, and vacant apartments. Ensure all service requests are assigned and completed in a timely manner. Coordinate with maintenance staff to ensure timely turnover of apartments after move-out.
• Develop a property marketing plan and oversee outside marketing. Ensure marketing reports are completed in a timely manner. Train the leasing staff to properly welcome and show the property to prospective residents. Maintain awareness of market/industry conditions and trends.

Requirements

• Five years of experience in on-site property management preferred. Three years of experience as a property manager preferred.
• Must have background in supervision and a successful track record of accomplishments.
• Certified Apartment Manager (CAM), Residential Apartment Manager (RAM) or Certified Property Manager (CPM) certification preferred.
• Working knowledge of Entrata preferred.
• Excellent communication (verbal and written), relationship-building, and customer service skills.
• Lease up or new construction experience with proven results preferred for new development properties.

Skills

• Strong constant finger dexterity with ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing; ability to comprehend, speak, write and communicate.
• Strong physical demands: Constant walking, standing, and sitting alternately; frequent climbing of stairs; occasional bending, stooping, kneeling, crawling, squatting, pushing/pulling, and reaching above shoulders. Frequently lift less than 20 lbs; occasionally lift over 20 lbs.

Qualifications

• Valid driver's license and automobile insurance may be required depending on the property.