Property Manager at The Banks

About the role

The Banks is seeking a Property Manager to join our dynamic team. This position is responsible for managing a portfolio of 120 units located at 595 NE Geary St, Albany, OR 97321. The ideal candidate will be a self-starter with a proven track record in multi-family property management.

Responsibilities

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Ensure timely and accurate submission of individual and your teams’ payroll and commissions
• Complete weekly, monthly, quarterly, and year-end reports, as required
• Consult with legal counsel and attend court hearings as needed
• Attend training and development seminars
• Operate and maintain the property
• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Review rental rates and concessions with Portfolio Manager
• Manage delinquency process
• Manage petty cash account
• Manage and process vendor invoices
• Maintain resident occupancy of 95%
• Ensure the timely collection of rent and other ancillary revenue
• Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection
• Monitor expenditures to keep in compliance with operating budget
• Generate renewal offer letters and manage renewal leases
• Monitor and manage resident experience
• Engage with your prospective and current tenants using a professional and courteous approach
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Complete quality assurance calls following up on completed work orders
• Assist Portfolio Manager with preparing annual budget
• Guide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals
• Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality
• Conduct staff meetings on a regular basis

Requirements

• Authorization to work in the United States
• High School Diploma or equivalent
• 2+ years of experience in multi-family property management
• 1+ years of experience in staff supervision
• Yardi Voyager and CRM experience preferred
• Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Qualifications

• Proficiency in Microsoft Office Applications including, Outlook, Word, and Excel
• Experience with Yardi Voyager and CRM systems
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritize responsibilities
• Excellent problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Knowledge of fair housing laws and tenant rights
• Ability to perform physical tasks such as carrying or moving objects weighing up to 20 pounds

Skills

• Property Management
• Multi-Family Property Management
• Landlord/Tenant Law
• Financial Management
• Lease Administration
• Customer Service
• Team Leadership
• Conflict Resolution
• Communication Skills

Benefits

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
• 401k auto enrollment program
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year)
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)

Pay

Competitive hourly pay range of $32.00-$32.00

Schedule

Monday - Friday from 9:00am - 6:00pm