Property Manager - Affordable

About the role

The Property Manager – Affordable Housing is responsible for the successful daily operations of one or more affordable housing communities, including all operational, financial, compliance, and resident relation functions. The Property Manager ensures the property adheres to HUD, LIHTC, and other applicable program regulations while creating a safe, supportive, and responsive environment for residents and staff. This position also plays a key role in coaching and leading site teams, managing budgets, minimizing vacancy loss, and promoting compliance excellence. The Property Manager will develop and train on-site staff, including mentoring the Assistant Property Manager and preparing team members for increased responsibilities.

Responsibilities

• Staff Management & Supervision: Hire, supervise, train, and evaluate all site staff, including Assistant Managers, Leasing Professionals, Maintenance, and Janitorial teams. Provide ongoing guidance and developmental support to site staff, fostering cross-training and leadership readiness across key roles. Set performance goals and expectations; conduct performance evaluations and disciplinary actions as needed. Ensure appropriate staffing levels and scheduling coverage to maintain consistent on-site operations. Review and approve employee timesheets; coordinate with payroll as necessary.
• Leasing & Resident Management: Maximize occupancy through timely unit turnover, outreach marketing, and proactive leasing strategies. Oversee the tenant selection process in accordance with the approved Resident Selection Plan and Affirmative Fair Housing Marketing Plan. Ensure orientation of new residents and support retention through excellent resident communication and engagement. Coordinate with Resident Councils where applicable. Refer residents to Social Service Coordinators if available for services they may need. Respond promptly and professionally to resident concerns, complaints, and suggestions.
• Compliance & Regulatory Oversight: Ensure compliance with all applicable regulations, including HUD 4350.3, LIHTC, ADA, Fair Housing, Federal Credit Reporting Requirements as prescribed by the ERES, and municipal ordinances. Maintain complete and accurate resident files; oversee completion of certifications and re-certifications on schedule. Submit subsidy requests accurately and on time; follow up on A/R from regulatory agencies. Maintain knowledge of regulatory changes and attend training as required to uphold compliance.
• Financial Management: Assist with development of the annual operating budget; monitor expenditures and ensure budget adherence.