Property Maintenance Technician/Handyman

Company Overview

Established in 1981, Rainbow Restoration provides home and commercial restoration emergency services, carpet cleaning, and construction services across more than 400 locations worldwide. The company emphasizes a mission to improve the lives of customers and employees, fostering a culture that values Respect, Integrity, Customer focus, and fun.

Role Overview

The Service Technician is a key member of field operations, supporting daily contract activities and upholding the company’s values through respectful and courteous interactions with customers and team members. The role involves both on‑site work and communication responsibilities.

Responsibilities

• Drive company vehicles with trailers and follow maps and directions.
• Work collaboratively with a team and communicate with customers about scope of work and required paperwork.
• Establish and maintain schedules to ensure timely service delivery and meet deadlines.
• Learn and perform water restoration, mold remediation, trauma scene cleaning, smoke & fire damage restoration, carpet & upholstery cleaning, content cleaning, lead remediation, board‑up & tarp services, property maintenance, and construction projects.
• Respond to jobs and initiate work in accordance with IICRC standards and internal processes.
• Maintain company assets (equipment, vehicles, etc.) by keeping them clean, properly maintained, and fully stocked.
• Perform marketing tasks to sell additional services or develop new business as required.
• Assist with additional duties outside the normal scope of the role as needed.

Requirements

• Availability for 24‑hour emergency service on‑call and responsive when needed.
• Valid driver’s license.
• Excellent verbal and written communication skills; professional appearance and personality.
• Team player who can also work independently.
• Smartphone and tablet proficiency with work‑processing and business software applications.
• Computer literacy, including Microsoft Office (Outlook) and other software; ability to learn new programs.
• Experience with Xactware software is helpful but not required.
• Restoration or construction experience is helpful but not required.
• Ability to occasionally lift or move up to 100 pounds.
• Willingness to train and support team members.
• Career‑oriented mindset with interest in future positions or ownership.

Compensation

Competitive hourly pay ranging from $14.50 to $25+ depending on level and experience:

• Service Technician (entry level/minimal experience): $14.50‑$15.50/hr
• Service Technician 1: $15.50‑$17/hr
• Service Technician 2: $17‑$18/hr
• Service Technician 3: $18‑$22/hr
• Lead Service Technician: $22+ /hr
• Field Operations Manager: $24+ /hr
• Project Manager: $25+ /hr

Benefits

• Paid Time Off (PTO)
• Tuition reimbursement
• Business development bonuses
• Performance bonuses
• Additional benefits and incentives