Property Maintenance Technician

About the role

Located at the Deaconess Krafft Center in Cleveland, OH, this full-time, non‑exempt position seeks a dependable, hands‑on, service‑oriented individual with property maintenance experience to join RHF’s mission‑driven team. You will help maintain a safe, clean, and welcoming community for residents.

Responsibilities

• Building and Property Maintenance: Maintain the interior and exterior appearance of the buildings and property by performing daily janitorial duties in common areas, including lobbies, stairwells, walkways, hallways, windows, banisters, bathrooms, and communal rooms.
• Unit Turnovers: Complete unit turnovers within 3 days of move‑out, as necessary.
• Painting and Preventative Maintenance: Perform painting duties and execute preventative maintenance tasks per the established schedule.
• Inspections: Assist in apartment and systems inspections as required.
• Work Orders: Respond to work orders for units and common areas, prioritize based on urgency, and enter details into OneSite.
• Maintenance Emergencies: Address maintenance emergencies, including after‑hours, weekends, and holidays as needed.
• Troubleshooting: Diagnose and troubleshoot mechanical, electrical, and plumbing issues, including appliance repairs.
• Vendor Coordination: Monitor the landscape contractor and work closely with vendors to ensure satisfactory work.
• Safety and Compliance: Follow safety protocols and ensure compliance with all relevant regulations.
• Customer Service: Provide excellent customer service to residents and internal stakeholders by addressing maintenance needs promptly and effectively.
• Maintenance Shop Organization: Keep the maintenance shop neat, free of clutter, and well‑organized daily.
• Property Security: Maintain vigilance regarding the security of the property, ensuring all keys are in possession and secure.

Requirements

• Minimum of 2 years in the maintenance field.
• Strong understanding of mechanical, electrical, and plumbing systems.
• Ability to read and interpret technical manuals.
• Skilled in using hand and power tools for repair and maintenance tasks.
• Basic understanding of leadership principles with the ability to work independently or as part of a team.
• Strong logical thinking and problem‑solving skills for troubleshooting issues.
• Familiarity with property management software such as RealPage Maintenance Facilities.
• Basic proficiency in English for effective communication.
• Ability to frequently lift, carry, and move items up to 50 lbs. without assistance.
• Ability to endure prolonged standing and repetitive activities, including using tools, walking, climbing, bending, and kneeling.

Benefits

• Health, dental, and vision coverage per plan documents
• Nine paid holidays and one personal paid holiday each year
• Up to 80 hours of paid vacation for new hires each year
• Paid sick leave
• Retirement savings plan
• Flexible Spending Account and Health Savings Account
• Eligibility to participate in the Incentive compensation program
• Employee assistance program
• Basic group term life insurance
• Voluntary supplemental life insurance

Pay

Pay range: $22.00 – $25.00 per hour