Property Field Claims Adjuster (Southwest Cleveland/Lorain, OH)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Key info: - Role: investigate and maintain property claims, secure information, review coverages, complete field inspections, settle claims. - Handle moderately complex homeowner property field claims, typically within 2 hours of Cleveland, Ohio (specifically seeking candidates from Lorain or Vermillion and southwest Cleveland area). - Occasionally handle desk claims. - Fully remote/work from home role where you will spend 80% of time in the field. - Occasionally travel to office location for in-person engagement activities (team meetings, training, culture events). - Relocation support offered for eligible candidates. - Report to Property Claim Manager. - Company fleet vehicle provided with option for personal use. - Position Compensation Range $57,000.00 - $94,000.00 Pay Rate Type Salary. Compensation may vary based on job level and geographic work location. - Relocation support is offered for eligible candidates (duplicate). - Primary Accountabilities: list of duties (investigate origin and cause, identify complex issues, handle claims good faith, handle 1st and 3rd party claims, conduct on-site inspections, evaluate damages, handle claim negotiations, respond to customer inquiries, interpret policies, proactively provide claim process, may be required to complete other assignments). - Specialized Knowledge & Skills Requirements: list (customer-driven solutions, experience handling 1st and 3rd party multi-line claims, experience handling moderately complex claims, solid knowledge of policies and endorsements related to casualty coverages, solid knowledge of each phase of claim handling process). - Licenses: Valid driver's license required plus acceptable driving record. Obtain state specific property casualty claims licensing as required. - Travel Requirements: Up to 50%. Catastrophe duty up to 75% as applicable. - Physical Requirements: ascending/descending ladders, stairs, scaffolding, ramps, poles; may visit higher hazard areas; moving self in different positions; adjusting/moving objects up to 50 pounds; working conditions: low/high temps, outdoor elements, noisy, hazardous, poor ventilation, small/enclosed spaces. - Additional Information: New Employee Orientation (in person at Madison WI HQ or core location; may be virtual). Offer contingent on background checks, signing NDA, sponsorship not considered unless specified. Candidates must have hands-on property field claims experience and proven ability to write clear, accurate, timely estimates in Xactimate. Benefits: comprehensive medical, dental, vision, wellbeing; competitive 401(k) contribution, pension plan, annual incentive, 9 paid holidays, paid time off program (23 days accrued annually for full-time); student loan repayment program, paid-family leave. Interns and contingent workers not eligible for benefits. Equal opportunity employer etc (boilerplate to remove). Also mention reasonable accommodation contact. We need to remove boilerplate: EEO, equal-opportunity, scam-warning, legal, duplicated lines, application instructions. Also remove "Interns and contingent workers are not eligible for American Family Insurance Group benefits." maybe keep as part of benefits? It's a condition but could be considered boilerplate? It's substantive about eligibility. Might keep but it's not a benefit description. Could be considered part of Benefits section? It's a limitation. Might keep as part of Benefits but it's not a benefit. Safer to keep it as part of Benefits? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The eligibility line is not exactly those; it's a condition of benefits. Might keep. We need to structure sections. Potential sections: - About the role (summary) - Responsibilities (Primary Accountabilities) - Requirements (Licenses, maybe also Specialized Knowledge & Skills) - Qualifications (maybe combine with Requirements? But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide which sections have content. About the role: summary of role (investigate claims, remote, 80% field, fleet vehicle, relocation support, report to manager, etc.) Responsibilities: list of duties from Primary Accountabilities. Requirements: maybe licenses (driver's license, state licensing) and maybe travel requirements? Travel could be separate but we have Schedule section for schedule/travel? Actually Schedule could cover travel requirements, remote/field split, catastrophe duty. But we have a Schedule heading; we could put travel requirements there. Qualifications: maybe experience requirements (hands-on property field claims experience, Xactimate ability, etc.) Skills: Specialized Knowledge & Skills Requirements list. Benefits: list of benefits (medical, dental, vision, wellbeing, 401(k), pension, annual incentive, 9 paid holidays, PTO 23 days, student loan repayment, paid-family leave). Also maybe note eligibility. Pay: compensation range. Schedule: maybe remote/work from home, 80% field, occasional office travel, travel up to 50%, catastrophe duty up to 75%. We must not create sections with filler like "commensurate with experience". We have actual data. We must not repeat job title. We must not include duplicated lines (like relocation support appears twice; we can include once). We must not include boilerplate like EEO, reasonable accommodation contact? That's maybe not boilerplate but it's about accommodation request; could be considered legal? Might be considered part of Additional Information but not required. Safer to remove it as it's not substantive about job? It's about accommodation request; could be considered EEO/legal. I'd remove. Also remove "Offer to selected candidate will be made contingent on the results of applicable background checks" and "Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions" and "Sponsorship will not be considered for this position unless specified in the posting". Those are legal/contingent; maybe considered boilerplate? They are specifics but could be considered legal. The instruction says remove legal boilerplate. So remove those. Also remove "New Employee Orientation ..."? That's additional info about onboarding; could be kept as part of About the role or maybe a separate section? Not in headings list. Could be included in About the role as part of role description? Might be okay to keep as part of About the role? But it's not directly about role duties. Might be considered extra but not prohibited. However we should preserve ALL substantive information; this is substantive about onboarding. So we should keep it somewhere. Could be part of About the role or maybe a separate section like "Onboarding". But headings list doesn't have Onboarding; we could incorporate into About the role. Similarly "Candidates must have hands-on property field claims experience and a proven ability to write clear, accurate, and timely estimates in Xactimate." is a qualification. Now produce HTML. We'll need

headings and then content:

for prose,

• for lists. We must not output / or markdown. Let's craft. Section About the role:

  About the role

  then paragraph summarizing: investigate and maintain property claims, secure information, review coverages, complete field inspections, settle claims; handle moderately complex homeowner property field claims within 2 hours of Cleveland, OH (Lorain/Vermillion/southwest Cleveland); occasionally desk claims; fully remote/WFH with 80% field time; occasional office travel for meetings/training/culture; company fleet vehicle provided with personal use option; relocation support for eligible candidates; report to Property Claim Manager. We can also mention New Employee Orientation? Might add as a sentence: "New employees attend an in-person orientation at Madison, WI headquarters or a core location (virtual if needed)." That's substantive. Now Responsibilities:

  Responsibilities

  then
  with each duty from Primary Accountabilities. List items: - Investigates origin and cause of claims by contacting appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. - Identifies complex issues and seeks assistance as needed. - Handles claims on a good faith basis. - Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements. - Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters. - Responds to customer inquiries, makes appropriate decisions and closes file as needed. - Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses. - Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas. - May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience. We could also include "Handles moderately complex homeowner property field claims" but that's more about role; we already have in About. Now Requirements:

  Requirements

  then list: Valid driver's license required plus acceptable driving record; Obtain state specific property casualty claims licensing as required. Maybe also include travel requirements? But we have Schedule. Now Qualifications:

  Qualifications

  then list: Hands-on property field claims experience; Proven ability to write clear, accurate, and timely estimates in Xactimate. Maybe also include experience handling moderately complex claims? That's in Skills. Now Skills:

  Skills

  then list from Specialized Knowledge & Skills Requirements: - Demonstrated experience providing customer-driven solutions, support, or service. - Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories, or other equivalent experience. - Demonstrated experience handling moderately complex claims, or other equivalent experience. - Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge. - Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge. Now Benefits:

  Benefits

  then list: - Comprehensive medical, dental, vision and wellbeing benefits. - Competitive 401(k) contribution. - Pension plan. - Annual incentive. - 9 paid holidays. - Paid time off program (23 days accrued annually for full-time employees). - Student loan repayment program. - Paid-family leave. We could also note that interns and contingent workers are not eligible for benefits; maybe include as a note. Now Pay:

  Pay

  then paragraph: Position compensation range $57,000.00 - $94,000.00 (salary). Compensation may vary based on job level and geographic work location. Now Schedule:

  Schedule

  then paragraph: Fully remote/work from home role with approximately 80% of time spent in the field; occasional office visits for team meetings, training, and culture events; travel required up to 50% of time, with catastrophe duty up to 75% as applicable. We could also mention relocation support? Already in About. Now ensure we didn't include any boilerplate like EEO, legal, etc. Check for duplicated lines: we included relocation support only once. Check for any mention of "Offer to selected candidate will be made contingent on the results of applicable background checks" etc - removed. Check for "Interns and contingent workers are not eligible for American Family Insurance Group benefits." we kept as note maybe under Benefits. Now produce HTML. Make sure to use proper tags:

  About the role

  ...

  etc. For lists:
  • ...
  We need to ensure no stray text outside tags. Let