Property Field Claims Adjuster (Northwest Akron, Medina, Brunswick, OH)
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when there is real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove application instructions. We need to preserve all substantive info.
Let's parse content:
- Opening: "You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner property field claims, we're specifically seeking candidates from the Northwest Akron, Medina, Brunswick, OH area. You will also occasionally handle desk claims. This is a fully remote/field role where you will spend 80% of the time in the field. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events. Relocation support offered for eligible candidates. You will report to the Property Claim Manager. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use. Position Compensation Range $57,000.00 - $94,000.00 Pay Rate Type Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates."
- Then "Primary Accountabilities" list: bullet-like sentences.
- Then "Specialized Knowledge & Skills Requirements": bullet-like.
- Then "Licenses": bullet.
- Then "Travel Requirements": bullet.
- Then "Physical Requirements": bullet.
- Then "Working Conditions": bullet.
- Then "Additional Information": includes orientation, background check, NDA, sponsorship, etc. Also benefits: "We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families."
- Then "Interns and contingent workers are not eligible for American Family Insurance Group benefits." etc. Then EEO etc. We need to remove EEO/legal boilerplate.
We need to decide sections: About the role (intro paragraph), Responsibilities (Primary Accountabilities), Requirements (maybe Licenses? Or Specialized Knowledge & Skills Requirements?), Skills (maybe combine?), Benefits, Pay, Schedule (maybe Travel Requirements? Or schedule not given). There's no explicit schedule besides 80% field, occasional office travel. Could be under Schedule? But we only create Schedule if posting actually states schedule specifics like "full-time", "part-time", "shift". Not present. So we may omit Schedule.
Pay: we have compensation range.
Benefits: we have benefits description.
Qualifications: maybe combine Specialized Knowledge & Skills Requirements and Licenses? Could have Qualifications heading for licenses and specialized knowledge.
But we must not create thin sections; prefer few substantive sections. Could do: About the role (intro), Responsibilities (Primary Accountabilities), Qualifications (Specialized Knowledge & Skills Requirements + Licenses), Benefits, Pay. Travel Requirements maybe part of About the role? Could be separate but maybe not needed.
We need to preserve all substantive info. So we need to include travel requirements, physical requirements, working conditions, orientation, background check, NDA, etc. Those are substantive. Could fit under Qualifications or Additional Information. Could create a section "Additional Information" but not in allowed headings list. Allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot create other headings. So we must fit extra info into those categories.
We could use "Requirements" for licenses, travel, physical, working conditions. "Qualifications" for specialized knowledge & skills. "Skills" maybe not needed. Or we could combine.
Let's map:
- About the role: introductory paragraph describing role, location, remote/field, reporting, fleet vehicle, relocation support.
- Responsibilities: Primary Accountabilities list.
- Qualifications: Specialized Knowledge & Skills Requirements (demonstrated experience, knowledge). Could also include Licenses? But Licenses is separate; maybe put under Requirements.
- Requirements: Licenses, Travel Requirements, Physical Requirements, Working Conditions.
- Benefits: benefits description.
- Pay: compensation range.
We must not create sections with filler. Ensure each has content.
We need to use - for any list of duties/requirements/benefits. So for Responsibilities, Qualifications, Requirements, Benefits we need lists.
For About the role and Pay we can use
.
We must not repeat job title. No markdown.
Let's extract details.
About the role paragraph:
"You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner property field claims, we're specifically seeking candidates from the Northwest Akron, Medina, Brunswick, OH area. You will also occasionally handle desk claims. This is a fully remote/field role where you will spend 80% of your time in the field. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events. Relocation support offered for eligible candidates. You will report to the Property Claim Manager. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use."
We could also mention relocation support offered for eligible candidates (already). Good.
Responsibilities (Primary Accountabilities) list items:
- Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
- Identifies complex issues and seeks assistance as needed.
- Handles claims on a good faith basis.
- Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Responds to customer inquiries, makes appropriate decisions and closes file as needed.
- Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
- May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
We need to preserve all; keep as list items.
Qualifications (Specialized Knowledge & Skills Requirements) list:
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
- Demonstrated experience handling moderately complex claims, or other equivalent experience.
- Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Requirements (Licenses, Travel Requirements, Physical Requirements, Working Conditions) list:
Licenses:
- Valid driver's license required plus an acceptable driving record.
- Obtain state specific property casualty claims licensing as required.
Travel Requirements:
- Up to 50%.
- Catastrophe duty up to 75% as applicable.
Physical Requirements:
- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
- This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Adjusting or moving objects up to 50 pounds in all directions.
Working Conditions:
- Low temperatures.
- High temperatures.
- Outdoor elements such as precipitation and wind.
- Noisy environments.
- Hazardous conditions.
- Poor ventilation.
- Small and/or enclosed spaces.
We could combine all into one list under Requirements, but maybe better to keep subheadings? Not allowed; only
headings. Could still have list items that include these categories as part of text. But we need to preserve all info; we can just list each item as separate
- . That's fine.
Benefits list:
- Comprehensive medical, dental, vision and wellbeing benefits.
- Competitive 401(k) contribution.
- Pension plan.
- Annual incentive.
- 9 paid holidays.
- Paid time off program (23 days accrued annually for full-time employees).
- Student loan repayment program.
- Paid-family leave.
Also note: "We provide benefits that support your physical, emotional, and financial wellbeing." Could be intro sentence before list.
Pay: we have compensation range: $57,000.00 - $94,000.00 Salary. Also note: "Compensation may vary based on the job level and your geographic work location." and "Relocation support is offered for eligible candidates." Already mentioned in About the role.
We should not repeat relocation support twice? It's okay but we can keep once.
We need to remove boilerplate: EEO, equal opportunity, accommodation request, etc. Also remove "Interns and contingent workers are not eligible for American Family Insurance Group benefits." That's maybe part of benefits but it's a restriction; could keep? It's substantive about eligibility. Might keep as part of Benefits? It's a limitation. Could include as a note. But it's not a benefit; it's eligibility restriction. Could keep under Benefits as a note: "Interns and contingent workers are not eligible for benefits." Might be okay.
Also remove "Offer to selected candidate will be made contingent on the results of applicable background checks", "Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions", "Sponsorship will not be considered for this position unless specified in the posting". Those are substantive? They are conditions of offer. Could be included under Additional Information but we don't have that heading. Could we put under Requirements? Maybe not. Could put under About the role? Might be okay to include as a paragraph. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep those. Where to place? Could add a short paragraph after About the role under a heading like "Additional Information" but not allowed. Could incorporate into About the role as extra sentences. That would preserve info.
Thus About the role paragraph can be extended to include: "Offer to selected candidate will be made contingent on the results of applicable background checks and signing a non-disclosure agreement for proprietary information, trade secrets, and inventions. Sponsorship will not be considered for this position unless specified in the posting." Also mention interns not eligible for benefits maybe under Benefits.
We also need to remove "We are an equal opportunity employer..." etc. That's boilerplate; remove.
Now ensure we don't create sections with filler like "commensurate with experience". Not present.
Now produce HTML.
Structure:
About the role
... paragraph ...
Responsibilities
- ...
...
Qualifications
- ...
...
Requirements
- ...
...
Benefits
- ...
...
Pay
... compensation range ...
We need to ensure we don't include Schedule.
Now craft the About the role paragraph:
"You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner
. We must not repeat job title. No markdown. Let's extract details. About the role paragraph: "You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner property field claims, we're specifically seeking candidates from the Northwest Akron, Medina, Brunswick, OH area. You will also occasionally handle desk claims. This is a fully remote/field role where you will spend 80% of your time in the field. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events. Relocation support offered for eligible candidates. You will report to the Property Claim Manager. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use." We could also mention relocation support offered for eligible candidates (already). Good. Responsibilities (Primary Accountabilities) list items: - Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. - Identifies complex issues and seeks assistance as needed. - Handles claims on a good faith basis. - Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements. - Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters. - Responds to customer inquiries, makes appropriate decisions and closes file as needed. - Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses. - Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas. - May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience. We need to preserve all; keep as list items. Qualifications (Specialized Knowledge & Skills Requirements) list: - Demonstrated experience providing customer-driven solutions, support, or service. - Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience. - Demonstrated experience handling moderately complex claims, or other equivalent experience. - Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge. - Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge. Requirements (Licenses, Travel Requirements, Physical Requirements, Working Conditions) list: Licenses: - Valid driver's license required plus an acceptable driving record. - Obtain state specific property casualty claims licensing as required. Travel Requirements: - Up to 50%. - Catastrophe duty up to 75% as applicable. Physical Requirements: - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. - This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations. - Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. - Adjusting or moving objects up to 50 pounds in all directions. Working Conditions: - Low temperatures. - High temperatures. - Outdoor elements such as precipitation and wind. - Noisy environments. - Hazardous conditions. - Poor ventilation. - Small and/or enclosed spaces. We could combine all into one list under Requirements, but maybe better to keep subheadings? Not allowed; only
headings. Could still have list items that include these categories as part of text. But we need to preserve all info; we can just list each item as separate
About the role
... paragraph ...
Responsibilities
- ... ...
Qualifications
- ... ...
Requirements
- ... ...
Benefits
- ... ...
Pay
... compensation range ...
We need to ensure we don't include Schedule. Now craft the About the role paragraph: "You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner