Jobs · Customer Service

Property Field Adjuster - Kansas, MO - National General

National General · Missouri, United States · 1 mo ago
RemoteRemoteCustomer Service$54k–$86k/yrFull-time

About the role

National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance through a network of independent agents and direct-to-consumer channels. This role involves investigating and confirming the facts of complex homeowner claims, determining coverage, damages, and negotiating settlements.

Responsibilities

  • Builds relationships with both internal and external customers
  • Interprets regulatory compliance and fair claims practices
  • Negotiates settlements, makes payment, and documents activities in complex files
  • Applies knowledge of various policy types to create comprehensive estimates of damages for complex homeowner claims
  • Exhibits mastery in estimating fundamentals to create estimates of damages on complex homeowner losses
  • Performs as a peer mentor, sharing expertise and assisting in training

Requirements

This role requires an active insurance license and the ability to interpret regulatory compliance and fair claims practices. Applicants must have the necessary licenses and be able to commit to the licensing requirements.

Qualifications

  • Mastered relationships with both internal and external customers
  • Knowledge of property claims management and quality management
  • Experience in case management and performance management
  • Ability to estimate damages for complex homeowner claims

Skills

  • Case Management
  • Performance Management (PM)
  • Property Claims
  • Property Claims Management
  • Property Damage Claims
  • Property Insurance Claims
  • Quality Management
  • Relationship Building
  • Repair Estimating
  • Stakeholder Relationship Management
  • XactAnalysis
  • Xactimate

Benefits

  • Compensation range: $53,500 - $111,550
  • Sign-On Bonus: $1,000 for active licenses
  • Technology setup includes laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement for remote work
  • Reliable internet required for remote work

Pay

The compensation for this role is commensurate with experience and qualifications. It includes a base salary and potential incentives such as commissions and bonuses. The exact amount depends on the candidate's experience and the specific role (Field Adjuster Cons I, Field Adjuster Cons II, Field Adjuster Sr Cons I & II).

Schedule

Details on the schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Contact Information

To apply, interested candidates should contact NGIC main office by phone at (336) 435-2000. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General offers a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, and other niche insurance products. The company is committed to equal employment opportunities and providing a supportive environment for all employees.

Similar jobs