Jobs · Customer Service

Property Field Adjuster - National General

National General · Massachusetts, United States · 3 wk ago
RemoteRemoteCustomer Service$54k–$86k/yrFull-time

About the role

National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products, through a network of independent insurance agents and directly to consumers.

Responsibilities

  • Drive sales growth by engaging with interested prospective customers, all while working remotely
  • No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers
  • Sell reputable products from Allstate and its family of brands
  • Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities
  • Builds mastered relationships with both internal and external customers
  • Interprets regulatory compliance and fair claims practices
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
  • Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
  • Recommends process improvements

Requirements

This role does not have supervisory duties.

Qualifications

  • Experience in property field adjusting
  • Mastered estimating fundamentals
  • Ability to negotiate settlements
  • Compliance with regulatory and company guidelines

Skills

  • Claims Management System
  • Claims Negotiations
  • Claims Review
  • Homeowners Claims
  • Property Claims
  • Property Claims Management
  • Property Damage
  • Property Damage Claims
  • Property Insurance
  • Property Insurance Claims
  • Property Repairs
  • Xact
  • Xactimate
  • Xactimate (Estimating Software)
  • Xactimate Estimating

Benefits

Benefits details are not specified in the provided job posting.

Pay

Compensation for this role is based on experience and qualifications, including a base salary range of $53,500 – $86,400 for Field Adjuster Cons I, $56,000 – $93,250 for Field Adjuster Cons II, and $65,600 – $111,550 for Field Adjuster Sr Cons I & II. Total compensation includes base salary and incentive pay.

Schedule

Schedule details are not specified in the provided job posting.

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