Property Damage Rep (I/II/Sr) – Parsippany, NJ

Responsibilities

• Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
• Verify coverage, open claims, contact parties involved
• Verify and investigate information presented by first and third party claimants
• Schedule appraisals or repair facilities, assess related damage
• Contact witnesses, police departments, attorneys or other insurance companies
• Claims are settled and negotiated based on company guidelines and applicable law

Requirements

• Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree
• Level II - Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
• Senior Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
• High school diploma or GED required; Bachelor’s degree is a plus
• Knowledge of Claims or Personal Lines area are a plus
• Requires strong oral and written communication skills
• Able to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
• Multitasking, problem-solving and decision-making skills
• Technical aptitude, including a working knowledge with Microsoft Office
• Ability to work in a fast-paced environment
• Ability to juggle multiple priorities and manage time effectively
• Ability to think critically, use resources and seek answers

Pay

• Salary is commensurate with experience and credentials
• Pay Range: $0-$0
• Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave.
• Employees may also be eligible for discretionary bonuses.