Property Clean Out Technician

About the role

Rainbow Restoration, founded in 1981, provides home and commercial restoration emergency services, carpet cleaning, and construction across more than 400 locations worldwide. The company seeks individuals who embody its “Live RICH” values—Respect, Integrity, Customer focus, and having fun. As a Service Technician you will be a key member of field operations, supporting daily contract work, interacting professionally with customers, and collaborating with teammates to manage a variety of situations.

Responsibilities

• Drive company vehicles with trailers.
• Read and understand maps and directions.
• Work collaboratively with a team.
• Communicate with customers about scope of work and review necessary paperwork.
• Establish and maintain a schedule to ensure timely service delivery.
• Meet deadlines.
• Learn and participate in performing:
  • Water restoration
  • Mold remediation
  • Trauma scene cleaning
  • Smoke & fire damage restoration
  • Carpet & upholstery cleaning
  • Content cleaning
  • Lead remediation
  • Board‑up & tarp‑over services
  • Property maintenance
  • Construction projects
• Respond to jobs and initiate work in accordance with IICRC standards and internal processes.
• Maintain company assets (equipment, vehicles, etc.)—keep them clean, properly maintained, and fully stocked.
• Perform marketing tasks to sell additional services or develop new business as required.
• Perform other duties as required, including tasks outside the normal scope of the role.

Requirements

• Availability for 24‑hour emergency service; on‑call and responsive when needed.
• Valid driver’s license.
• Excellent communication skills, both written and verbal.
• Professional appearance and personality.
• Team player who can also work independently.
• Smartphone and tablet literate with working knowledge of work‑processing and business software applications.
• Computer literate with proficiency in Microsoft Office (Outlook) and other software.
• Ability to learn new computer software.
• Experience with Xactware software helpful but not mandatory.
• Restoration and construction experience helpful but not required.
• Ability to occasionally lift and/or move up to 100 pounds.
• Willingness to train and support team members (stewardship).
• Career‑minded mentality, planning for future positions/ownership.

Compensation

• Service Technician (entry level/minimal experience): $14.50‑$15.50 /hr
• Service Technician 1: $15.50‑$17 /hr
• Service Technician 2: $17‑$18 /hr
• Service Technician 3: $18‑$22 /hr
• Lead Service Technician: $22+ /hr
• Field Operations Manager: $24+ /hr
• Project Manager: $25+ /hr

Benefits

• Paid Time Off (PTO)
• Tuition reimbursement
• Business development bonuses
• Performance bonuses
• Additional compensation opportunities