Property Casualty Licensed Customer Service Representative

Benefits: 401(k)Competitive salaryDental insuranceHealth insurancePaid time offVision insurance Benefits/Perks Competitive PayProfessional DevelopmentJob Stability in a growing industry 401(k)Health Benefits Job Description We are a fast-growing company seeking a personal lines licensed insurance professional and personable Customer Service Representative to round out our wonderful team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate has a great attitude, with 2-3 years of experience working for an insurance broker, is detail-oriented, friendly, and familiar with insurance carriers including but not limited to Mercury, Liberty Mutual, Travelers, CA Fair Plan, Aegis, Bamboo and many others. Must have a California or Arizona Property & Casualty insurance license. This is an in-office position so, must be local to Murrieta, Menifee, Temecula and surrounding areas. We are licensed in 11 states with offices in 3 states and growing. Hours Monday to Friday 8 am to 5pm. Responsibilities Answer customer questions via phone, email, and in-personAssist clients with new endorsement quotes, updating policies, payments, and other servicesSchedule appointments and maintain calendarMaintain detailed records of client interactionsReview policy coverages and/or underwriting guidelinesCollaborate with colleagues to provide comprehensive customer service Qualifications Knowledge of insurance carriers (Mercury, Liberty Mutual, Travelers, CA Fair Plan, Aegis, Bamboo and many others)Active California or Arizona Property & Casualty Insurance LicenseHigh school diploma/GED required,Excellent customer service skillsHighly organized with strong time management skillsFamiliarity with Microsoft Office and other software applications