Property & Casualty Insurance Commercial Account Manager

Position Overview

The Property and Casualty Insurance Commercial Account Manager serves as the primary point of contact for a portfolio of commercial clients, managing day-to-day policy service, renewals, endorsements, and coverage changes with care and accuracy. This role focuses on building strong client relationships through proactive communication, thoughtful coverage guidance, and timely support while working closely with carriers and internal teams to review policies, prepare renewal strategies, and identify opportunities to expand coverage as client needs evolve.

Key Responsibilities

• Serve as the primary point of contact for assigned clients
• Build and maintain long-term client relationships through proactive communication
• Conduct regular coverage reviews and risk assessments
• Ensure timely and accurate response to client inquiries and service requests
• Sell and develop business opportunities for additional insurance products
• Develop and present insurance proposals and renewal strategies
• Manage policy renewals, endorsements, cancellations, and coverage changes in a timely manner
• Review policies for accuracy and completeness
• Cook with carriers to negotiate coverage terms and pricing
• Coordinate with carriers to negotiate coverage terms and pricing
• Ensure compliance with agency procedures and regulatory requirements
• Risk Advisory & Support
• Education clients on coverage options, exclusions, and risk management strategies
• Stay current on industry trends, carrier products, and underwriting guidelines
• Advocate for clients in claims coordination as needed

Skills & Experience

• Active Property & Casualty License
• Minimum two years of experience in P&C Account Management
• Strong time management, attention to detail, and ability to prioritize multiple tasks

Why Join Tropolis

Tropolis is a technology-enabled insurance brokerage growing through partnership with high-performing independent agencies across the country. Headquartered in Ann Arbor, Michigan, we are building a national platform grounded in local relationships and shared values. Our principles—integrity, ownership, leadership, and service—guide every decision we make. Powered by JazzHR DQx7X1ezpl