Property and Casualty Claims Technical Director

About the role

The Claims Technical Director position is within the P&C Corporate Claims Division of Great American Insurance Group. This division supports various P&C claims operations across multiple lines of business.

Responsibilities

• Manages a book of claims, including construction defect and property claims, involving significant size and/or complexity.
• Conducts thorough investigations, critically assesses coverage and liability, and formulates strategic approaches to claim resolution.
• Works toward the resolution of claims files, attends arbitrations, mediations, settlement conferences or trials, as necessary.
• Negotiates settlements within prescribed authority and submits recommendations to supervisors on cases exceeding personal authority.
• Conveys highly complex information (coverage, recommendations, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
• Ensures claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
• Serves as the technical expert on a product(s).
• Evaluates and makes recommendations to executive management on internal and external issues of strategic importance.
• Performs other duties as assigned.

Requirements

• A minimum of 10+ years of experience in property and casualty claims, including general liability or property claims litigation experience.
• Prior experience with construction defect claims is strongly preferred.
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU).
• Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry.
• Excellent analytical, negotiation, and problem-solving skills.

Qualifications

• Must be authorized to work in the United States without the need for current or future sponsorship.
• Candidates located in Cincinnati are expected to be on-site four days a week, with the flexibility to work one day remotely.
• Candidates located outside of the greater Cincinnati area may be considered to work remotely with travel to Cincinnati as needed.

Skills

• Self-starter with a willingness and ability to cross train in multiple lines of business and become licensed in all states requiring an adjuster’s license.
• Effective written, verbal, and listening skills.
• Strong organizational skills and attention to detail.

Benefits

• Competitive benefits packages for full-time and part-time employees.
• Medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement for full-time employees.
• Paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.