Property and Casualty Claims Technical Director

About the role

The Claims Technical Director position is within Great American Insurance Group's Corporate Claims Resolution Services (CRS) team. This team handles a variety of claims from numerous Great American Insurance Company divisions, including property, general liability, professional liability, ocean marine, commercial auto, employer’s liability, aviation, and employment practices liability. The role focuses primarily on property and construction defect business but also includes potential involvement in other lines of business.

Responsibilities

• Manages a book of claims, including construction defect and property claims, involving significant size and/or complexity.
• Conducts thorough investigations, critically assesses coverage and liability, and formulates strategic approaches to claim resolution.
• Works toward the resolution of claims files, attends arbitrations, mediations, settlement conferences or trials as necessary.
• Negotiates settlements within prescribed authority and submits recommendations to supervisors on cases exceeding personal authority.
• Conveys highly complex information (coverage, recommendations, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
• Serves as the technical expert on a product(s).
• Evaluates and makes recommendations to executive management on internal and external issues of strategic importance.
• Performs other duties as assigned.

Requirements

• A minimum of 10+ years of experience in property and casualty claims, including general liability or property claims litigation experience.
• Prior experience with construction defect claims is strongly preferred.
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU).
• Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry.
• Excellent analytical, negotiation, and problem-solving skills.

Qualifications

• Self-starter with a willingness and ability to cross train in multiple lines of business and become licensed in all states requiring an adjuster’s license.
• Strong organizational skills and attention to detail.

Skills

• Technical knowledge and skills in both product and industry.
• Excellent analytical, negotiation, and problem-solving skills.

Benefits

We offer competitive benefits packages for full-time and part-time employees. Benefits include medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. For more information, visit www.gaig.com/careers.

Pay

$110,000.00 - $140,000.00

Schedule

Candidates located in Cincinnati are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. Qualified candidates located outside of the greater Cincinnati area will be considered to work remotely with travel to Cincinnati as needed.