Property and Casualty Claims Technical Director

About the role

The P&C Corporate Claims Division consists of over 100 professionals who support Great American's highly-diversified P&C claims operations. The division's functional teams include Claims Practices, Claims Counsel, Claims Support Services, Claims Resolution Services and Legacy Claims. Claims Resolution Services is seeking a Claims Technical Director to focus primarily on handling a growing book of property and construction defect business, although the opportunity to handle other lines of business including Ocean Marine and Aviation also exists.

Responsibilities

• Manages a book of claims, including construction defect and property claims, involving significant size and/or complexity
• Responsible for conducting thorough investigations, critically assessing coverage and liability, and formulating strategic approaches to claim resolution
• Works toward the resolution of claims files, and attends arbitrations, mediations, settlement conferences or trials, as necessary
• Negotiates settlements within prescribed authority and submit recommendations to supervisors on cases exceeding personal authority
• Conveys highly complex information (coverage, recommendations, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, and that all applicable company procedures and policies are followed
• Serves as the technical expert on a product(s)
• Evaluates and makes recommendations to executive management on internal and external issues of strategic importance
• Performs other duties as assigned

Qualifications

• Generally, a minimum of 10+ years of experience in property and casualty claims including general liability or property claims litigation experience
• Prior experience with construction defect claims is strongly preferred
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU)
• Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry
• Excellent analytical, negotiation, and problem-solving skills
• We are seeking a self-starter with a willingness and ability to cross train in multiple lines of business and become licensed in all states requiring an adjuster's license
• Effective written, verbal and listening skills are required, along with strong organizational skills and attention to detail

Schedule

Candidates located in Cincinnati in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. Qualified candidates located outside of the greater Cincinnati area will be considered to work remotely with travel to Cincinnati as needed.

Pay

$110,000.00 – $140,000.00

Benefits

• Medical, dental, and vision coverage
• Wellness plans
• Parental leave
• Adoption assistance
• Tuition reimbursement
• Paid Time Off and paid holidays
• 401(k) plan with company match
• Employee stock purchase plan
• Commuter benefits