Property Administrator

Location: 24 Office Park Court, Suite A, Columbia, SC 29223, United States. Full-time, in-person, nonexempt. Monday–Friday with occasional overtime. Target annual compensation $40,000–$50,000 including quarterly performance incentives up to $10,000 annually. $125 monthly gas card provided for business travel.

About the role

Real Property Management Midlands seeks a motivated, resourceful, and customer-focused Property Administrator to join the team in Columbia, South Carolina. This is not simply an administrative role — the company wants someone who takes ownership, identifies improvement opportunities, and suggests better ways of working. The position involves leasing and vacancy management, property owner relations, operations coordination, and field responsibilities across the Columbia metro area. Comprehensive training, established procedures, and technology-driven systems (LeadSimple, AppFolio) are provided. Previous property management experience is preferred but not required; the emphasis is on initiative, accountability, and growth potential. A college degree is not required.

Responsibilities

Leasing and Vacancy Management

• Respond to prospective tenant inquiries and facilitate the rental application process.
• Coordinate property showings, application processing, and leasing activities.
• Monitor vacant properties and proactively identify opportunities to reduce vacancy periods.
• Follow up with prospective tenants and applicants to facilitate timely leasing decisions.
• Identify and address obstacles that delay the leasing process.
• Maintain accurate leasing records and ensure established procedures are followed.

Leasing performance is a primary component of the quarterly performance incentive program.

Property Owner Relations and Administrative Support

• Serve as a primary point of contact for property owners, providing professional, responsive, and accurate communication.
• Respond to owner inquiries regarding financial statements, rental payments, tenant delinquencies, and lease renewals.
• Provide timely updates regarding property-related matters.
• Investigate and resolve routine owner concerns independently whenever possible.
• Coordinate with internal team members to obtain information and resolve customer inquiries.
• Escalate matters requiring management approval or additional expertise.
• Maintain accurate property records and support general administrative operations.

Property Management Operations and Workflow Coordination

• Manage assigned tasks and workflows using LeadSimple, AppFolio, and other company systems.
• Coordinate administrative activities related to tenant onboarding, lease renewals, move-outs, and property evaluations.
• Monitor deadlines and ensure assigned responsibilities are completed accurately and on time.
• Identify operational issues and take appropriate steps to resolve them.
• Collaborate with team members to ensure smooth communication and workflow execution.
• Recommend improvements to existing processes and procedures.
• Take ownership of problems and escalate issues appropriately when additional authority or assistance is required.

Property Visits & Field Responsibilities

• Conduct property showings for prospective tenants.
• Visit vacant properties to take marketing photographs and assist with preparing rental listings.
• Deliver documents to courts, attorneys, and other parties in connection with evictions and legal proceedings.
• Perform property evaluations and document property conditions as assigned.
• Complete other property-related errands and field assignments as needed.

Transportation Requirements: Valid driver's license, reliable transportation, and willingness to use personal vehicle for authorized business travel. A $125 monthly gas card is provided to offset business-related transportation expenses.

Qualifications

Required

• Strong written and verbal communication skills.
• Proficiency with computers, email, and common business applications.
• Ability to learn and effectively utilize new software and technology.
• Strong organizational and time management skills.
• Ability to work independently while following established procedures.
• Sound judgment and willingness to take responsibility for assigned work.
• Professional demeanor and commitment to excellent customer service.

Preferred

• Previous experience in property management, administrative support, customer service, or a related field.
• Experience working in a professional office environment.
• Familiarity with property management software or customer relationship management systems.
• Experience managing multiple responsibilities and deadlines.

What we're looking for

• Initiative: Recognizes what needs to be done and takes action without waiting to be told.
• Accountability: Takes ownership of responsibilities, follows through on commitments, and holds self to high standards.
• Problem-Solving: Investigates challenges, evaluates options, and works toward practical solutions.
• Communication: Communicates clearly, professionally, and confidently with customers, coworkers, and management.
• Leadership Potential: Demonstrates maturity, sound judgment, and interest in taking on greater responsibilities.
• Adaptability: Comfortable learning new technology, following established procedures, and adjusting to changing priorities.
• Continuous Improvement: Willing to respectfully challenge existing approaches and recommend better solutions.
• Customer Service: Genuinely enjoys helping people and understands the importance of a positive customer experience.

Pay

• Target annual base earnings: approximately $40,000.
• Quarterly performance incentives: up to $2,500 per quarter.
• Annual incentive opportunity: up to $10,000.
• Target total annual compensation: $50,000.

The quarterly incentive program is based on clearly defined, achievable performance objectives. Employees who consistently meet established expectations have a realistic opportunity to earn the full $50,000. The position is nonexempt; all hours worked, including applicable overtime, are compensated in accordance with wage and hour requirements.

Career growth & advancement

The company develops talent from within. This position offers hands-on training, professional development, and opportunities to advance into property management leadership. As you demonstrate initiative, accountability, sound judgment, and the ability to manage increasingly complex responsibilities, you'll gain greater decision-making authority and leadership responsibilities. The goal is to develop professionals who can oversee property management operations, manage customer relationships, and lead team members. Advancement is based on individual performance, demonstrated capabilities, and company needs — not tenure alone.

Schedule

Full-time, in-office position at the Columbia, South Carolina location. Standard workweek is 40 hours with occasional overtime as business needs require. The company values work-life balance and strives to maintain a professional environment without unnecessary demands on personal time. Occasionally, brief after-hours communication may be necessary for urgent operational matters; employees are expected to make reasonable efforts to assist with genuinely time-sensitive issues, and all compensable work time must be accurately recorded.

Benefits

• Competitive compensation with meaningful performance-based earning potential.
• Comprehensive training and established systems designed to support success.
• Opportunities for professional growth and advancement into management.
• Collaborative, technology-driven work environment.
• Company culture that values initiative, accountability, and continuous improvement.
• Opportunity to make a measurable impact on business performance and customer satisfaction.
• $125 monthly gas card for business-related transportation.