Property Administrator

Location: 24 Office Park Court, Suite A, Columbia, SC 29223 | Full-Time, In-Person | Monday–Friday with occasional overtime | Nonexempt

About the role

Real Property Management Midlands is seeking a motivated, resourceful, and customer-focused Property Administrator to join our team. We're not simply looking for someone to complete administrative tasks. We're looking for someone who takes ownership of their responsibilities, identifies opportunities for improvement, and isn't afraid to suggest a better way of doing things.

As a residential property management company serving the Columbia, South Carolina area, we pride ourselves on delivering exceptional customer service, maintaining efficient operations, and helping property owners maximize the value of their investments. We provide comprehensive training, established operating procedures, and technology-driven systems to help our employees succeed. Previous property management experience is preferred but not required. We're more interested in finding the right person with the initiative, accountability, and potential to grow with our company.

Responsibilities

Leasing and Vacancy Management

• Responding to prospective tenant inquiries and facilitating the rental application process
• Coordinating property showings, application processing, and leasing activities
• Monitoring vacant properties and proactively identifying opportunities to reduce vacancy periods
• Following up with prospective tenants and applicants to facilitate timely leasing decisions
• Identifying and addressing obstacles that delay the leasing process
• Maintaining accurate leasing records and ensuring established procedures are followed

Leasing performance is a primary component of the position's quarterly performance incentive program.

Property Owner Relations and Administrative Support

• Responding to owner inquiries regarding financial statements, rental payments, tenant delinquencies, and lease renewals
• Providing timely updates regarding property-related matters
• Investigating and resolving routine owner concerns independently whenever possible
• Coordinating with internal team members to obtain information and resolve customer inquiries
• Escalating matters requiring management approval or additional expertise
• Maintaining accurate property records and supporting general administrative operations

Property Management Operations and Workflow Coordination

• Managing assigned tasks and workflows using LeadSimple, AppFolio, and other company systems
• Coordinating administrative activities related to tenant onboarding, lease renewals, move-outs, and property evaluations
• Monitoring deadlines and ensuring assigned responsibilities are completed accurately and on time
• Identifying operational issues and taking appropriate steps to resolve them
• Collaborating with team members to ensure smooth communication and workflow execution
• Recommending improvements to existing processes and procedures
• Taking ownership of problems and escalating issues appropriately when additional authority or assistance is required

Property Visits & Field Responsibilities

• Conducting property showings for prospective tenants
• Visiting vacant properties to take marketing photographs and assist with preparing rental listings
• Delivering documents to courts, attorneys, and other parties in connection with evictions and legal proceedings
• Performing property evaluations and documenting property conditions as assigned
• Completing other property-related errands and field assignments as needed

Transportation Requirements: Candidates must possess a valid driver's license, have reliable transportation, and be willing to use their personal vehicle for authorized business travel. Transportation Assistance: Real Property Management Midlands provides a $125 monthly gas card to help offset business-related transportation expenses.

Qualifications

Preferred Qualifications:

• Previous experience in property management, administrative support, customer service, or a related field
• Experience working in a professional office environment
• Familiarity with property management software or customer relationship management systems
• Experience managing multiple responsibilities and deadlines

Required Qualifications:

• Strong written and verbal communication skills
• Proficiency with computers, email, and common business applications
• Ability to learn and effectively utilize new software and technology
• Strong organizational and time management skills
• Ability to work independently while following established procedures
• Sound judgment and a willingness to take responsibility for assigned work
• Professional demeanor and commitment to excellent customer service

A College Degree Is Not Required. We welcome candidates with transferable skills and a demonstrated willingness to learn, even if they have no previous property management experience.

Skills

The ideal candidate demonstrates the following qualities:

• Initiative: You recognize what needs to be done and take action without waiting to be told
• Accountability: You take ownership of your responsibilities, follow through on commitments, and hold yourself to high standards
• Problem-Solving: You investigate challenges, evaluate available options, and work toward practical solutions
• Communication: You communicate clearly, professionally, and confidently with customers, coworkers, and management
• Leadership Potential: You demonstrate maturity, sound judgment, and an interest in taking on greater responsibilities
• Adaptability: You're comfortable learning new technology, following established procedures, and adjusting to changing priorities
• Continuous Improvement: You're willing to respectfully challenge existing approaches and recommend better solutions
• Customer Service: You genuinely enjoy helping people and understand the importance of providing a positive customer experience

Pay

• Target annual base earnings: Approximately $40,000