Property Adjuster - Field Estimating - Huntsville, AL

About the role

Drive sales growth by engaging with interested prospective customers all while working remote. No cold calling—connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.

Responsibilities

• Drive sales growth by engaging with interested prospective customers
• No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers
• Sell reputable products from Allstate and our family of brands
• Travel to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently
• Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration
• Focus on water losses, ensuring customers receive the highest level of support and resolution for these specific claims
• Live into Allstate’s Claims Culture by caring, empowering, and restoring customers, leading with empathy, always
• Confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage
• Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process
• Incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
• Incorporate tactics in handling challenging and complex situations
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills
• Protect the company financially by executing policies along policy agreements, and keep a clear record of your work in a claims system that you will be trained on
• Ensure timely and accurate documentation is completed as you work on each claim

Qualifications

• Reside within 30 miles of the metropolitan Huntsville, AL area
• 2-3 years previous experience as outside adjuster is highly desired
• Proficiency in using Xactimate and other relevant software for estimating preferred
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements
• Excellent communication and interpersonal skills to provide exceptional customer service
• Ability to travel to customers' homes and handle virtual claims countrywide effectively
• Detail-oriented and organized, with a focus on delivering high-quality work
• Residency within the posted location is mandatory for this role
• Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof
• Valid driver's license and willingness to travel as part of the job requirements

Benefits

• Competitive pay with needed support for continuous development and career advancement
• Flexibility in scheduling and a time off policy that helps support your work/life balance
• Initial and ongoing training to get you proficient in your new role
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life

Pay

Base compensation offered for this role is $56,000 – $117,700 annually and is based on experience and qualifications.

Schedule

Flexible schedule to accommodate travel and virtual claims work.