Jobs · Customer Service

Property Adjuster - Field Estimating - Austin, TX

Allstate · Texas, United States · 3 wk ago
RemoteRemoteCustomer Service$56k–$98k/yrFull-time

About the role

Drive sales growth by engaging with interested prospective customers, all while working remotely.

No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers.

Enjoy competitive compensation with a base salary + uncapped performance-based incentives.

Sell reputable products from Allstate and our family of brands.

Job Description

A day in the life of a Field Property Adjuster, and what it takes to do the job!

  • Provide exceptional service to our policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently.
  • Leverage various platforms and software such as Xactimate and ClaimsX Video Collaboration to handle virtual claims countrywide.
  • Focused on water losses, ensuring customers receive the highest level of support and resolution for these specific claims.

Qualifications

  • 2 years' previous experience as an outside adjuster is highly desired.
  • Previous experience as an outside adjuster is highly desired.
  • Proficiency in using Xactimate and other relevant software for estimating.
  • Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
  • Excellent communication and interpersonal skills to provide exceptional customer service.
  • Ability to travel to customers' homes and handle virtual claims countrywide effectively.
  • Detail-oriented and organized, with a focus on delivering high-quality work.

Required Qualifications

  • Residency within 60 miles of Austin, TX is mandatory for this role.
  • Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
  • Valid driver's license and willingness to travel as part of the job requirements.

Benefits

  • Competitive pay with needed support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that helps support your work/life balance.
  • Initial and ongoing training to get you proficient in your new role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

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