Property Adjuster - Coordinated Contents - Remote - EST

Achieve Exceptional Service

Your primary responsibility will be to handle escalated claims files that have complex contents or additional living expense damages. You will conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly. You will use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting. You will communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner. You will negotiate claim settlements with customers in accordance with business unit standard methodologies. You will coordinate with structure adjusters to ensure holistic handling of the claim file.

Skills Required

• Active Listening
• Business Communications
• Communication
• Critical Thinking
• Customer Service
• Empathy
• Information Collection
• Multitasking
• Working Independently

Qualifications

• Required to have a valid driver's license
• Reside in Eastern Time Zone
• Have prior experience using estimating software like Xactimate for complex contents estimating
• Value providing an effortless customer service experience
• Enjoy the ability to work independently starting your day from home
• Are organized and capable of multi-tasking in a fast-paced environment
• Are known for clear and professional communication – both written and verbal

Benefits

• Competitive pay with needed support for continuous development and career advancement
• Flexibility in scheduling and a time off policy that helps support your work/life balance
• Initial and ongoing training to get you proficient in your new role
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life

Compensation

The candidate(s) offered this position will be required to submit to a background investigation. Compensation offered for this role is 53,500.00 - 84,625.00 annually and is based on experience and qualifications.

Additional Information

Notice of Licensing Requirement: As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.

Sign On Bonus: You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.

Allstate Benefits: Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

• Competitive pay with needed support for continuous development and career advancement
• Flexibility in scheduling and a time off policy that helps support your work/life balance
• Initial and ongoing training to get you proficient in your new role
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.