Promotions Specialist [AQ-14691]

Aquent is seeking a highly motivated and detail-oriented professional to join our client, a leading innovator in the healthcare industry dedicated to improving lives through groundbreaking products. This role ensures the highest standards of quality and compliance in promotional materials and product labeling, directly contributing to patient safety and market success.

About Our Client

Aquent partners with a global healthcare company focused on developing and delivering essential medicines and solutions. The client fosters a culture of innovation, quality, and patient-centricity, operating in a highly regulated environment where precision and compliance are paramount.

The Opportunity

This role drives excellence in promotional standards and product label operations. You will shape quality management solutions for the promotional resource development lifecycle, including foreign language translation, and ensure accurate, compliant marketing materials. Your work will enhance operational efficiency, uphold regulatory standards, and support informed decision-making.

Responsibilities

• Proactively identify potential issues and risks, implementing effective solutions to maintain operational flow.
• Lead cross-functional investigations into promotion execution issues, conducting root cause analyses and developing Corrective and Preventative Actions (CAPA).
• Collect, analyze, and summarize investigation findings and trends, presenting insights to senior leadership.
• Enhance the quality of promotional material review and release through routine audits, investigations, and collaboration to establish new standards and training.
• Partner with technology and business process teams to guide platform and operational tool roadmaps.
• Facilitate the Label Change Communication Plan Implementation Committee upon notification of a label change.
• Provide oversight for the execution of label changes, ensuring timelines are met.
• Collaborate with cross-functional teams to develop and maintain safety-related communication tactics.
• Serve as a Subject Matter Expert, consulting with Marketing and Promotion teams.
• Maintain procedures for creating and updating Promotion Process Standards and Guidance Documents.
• Communicate processes clearly to all relevant user groups.
• Facilitate the Promotional Assessment and Asset Retirement Process for label updates and reapproval.

Requirements

• Bachelor’s degree (BS, BA).
• Experience in the pharmaceutical industry or another highly regulated environment.
• Proven experience working in a fast-paced, cross-functional team environment.
• Exceptional communication skills across various channels (email, in-person, phone, collaboration tools).
• Demonstrated ability to influence without direct authority.
• Capacity to work both independently and collaboratively.
• Exceptional attention to detail.
• Ability to translate complex processes into simplified, user-friendly guidance and training.
• Demonstrated ability to learn quickly and adapt to new challenges.
• Excellent problem-solving skills.
• Superior project management skills, with the ability to prioritize work in a deadline-driven environment.

Preferred Qualifications

• Experience in Quality, Promotional Operations, and/or Marketing Operations.
• Knowledge of the review team process within the pharmaceutical industry.
• Experience with promotional content management platforms.

Benefits

Eligible talent gain access to subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Free online training is available through Aquent Gymnasium.