Project Support Specialist - NASA Goddard

Responsibilities

• Provide intermediate level front office support by greeting visitors and answering office telephones.
• Coordinate meetings/appointments/conferences and arrange for appropriate equipment.
• Prepare agendas, attend meetings as requested, take meeting notes and actions, and transcribe / summarize notes from meetings.
• Account for and prepare necessary documentation for total project travel (plan vs. actual).
• Manage shared calendars for Directors, Executives, Management, and team members.
• Help coordinate, plan, and execute office moves to include phone moves, IT coordination, list updates, key requests, door sign requests, and excess requests.
• Maintain office supply inventories.
• Prepare, process, and coordinate approval for purchase request and other documents.
• Cook up shipping documents including packages for shipping with express mail purposes.
• Prepare standard presentation packages for NASA Executives as well as specialty presentations to include gathering input and formatting for consistency.
• Develop and document internal workflows for a number of services provided by the division. This includes work instructions, cheat sheets, best practices, etc.
• Prepare and route official NASA correspondence documents as per NASA standards and directives.
• Maintain and update electronic files, records, and data.
• Records Management (maintain records for required documentation) and Property Custodian (assist in inventory/tracking of branch property).
• Photocopy, paginate, and bind documentation in accordance with NASA guidelines restrictions on printing and duplicating.
• Coordinate photographic documentation/imagery services for project hardware.
• Coordinate and prepare facilities maintenance work orders.
• Photocopy, paginate, and bind documentation in accordance with NASA guidelines restrictions on printing and duplicating.
• May lead others in complex assignments.

Requirements

• Responsible for communicating project status and issues to customers and leadership as they arise.
• Able to take direction from leadership, distribute functions across a team, and keep track of structuring various tasks, employees, and policies.
• Outstanding customer service skills with the ability to anticipate needs and create efficient process flows.
• Must have excellent oral, written, and interpersonal communication skills.
• Able to work with executive level customers and leadership.
• Strong working knowledge of Microsoft Word, Excel PowerPoint, and Outlook.
• Must have the ability to balance multiple priorities and produce quality work efficiently.
• Able to work on site during normal business hours.
• Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC.
• Extensive background investigation will be performed as a requirement of the job.

Qualifications

• Bachelor's degree and 2-4 years of experience, 7 years of experience in lieu of degree.

Benefits

• Health care, dental, vision, life insurance;
• 401(k);
• education assistance;
• paid time off including PTO, holidays, and any other paid leave required by law.

Pay

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.

Schedule

Not specified.

Benefits

• Health care, dental, vision, life insurance;
• 401(k);
• education assistance;
• paid time off including PTO, holidays, and any other paid leave required by law.