Project Support Specialist - Part-Time - NASA Goddard

Job Description

Provide part-time, on-site project support to the Moon to Mars Space Weather Analysis Office (M2M SWAO) within the Heliophysics Science Division (Code 670) at NASA Goddard Space Flight Center (GSFC).

M2M SWAO conducts critical, real-time space weather analysis for NASA missions across the solar system. This role requires a proactive, self-sufficient problem-solver and confident communicator.

Responsibilities

• Operations Room Coordination: Serve as the coordinator for the M2M SWAO daily operations room, which provides 24/7 monitoring of solar activity during critical missions (Artemis, launches), by troubleshooting equipment, ensuring a safe and orderly facility, and acting as a knowledgeable, welcoming presence for analysts and visitors.
• Analyst Scheduling & Readiness: Manage shift scheduling of assigned analysts, track travel and leave, ensure back-up coverage, and monitor team fatigue and workload and adjust schedule accordingly to ensure readiness and continuous, optimized mission support.
• Meeting & Event Facilitation: Drive the execution of daily hybrid tag-ups, meet-ups, briefings, and special events by managing badging, A/V setup, note-taking, and action-item tracking to ensure seamless communication. Represent the organization and communicate critical information in the absence of the Director and Deputy Director.
• Executive Calendar Management: Manage and forecast calendars for the Director and Deputy Director to prevent conflicts, ensure workday balance, and align daily activities with the office's strategic goals.
• Technical Writing & Process Development: Create, edit, and deliver presentations, reports, and project documentation. Develop and document standard operating procedures (SOPs), internal workflows, and work instructions to standardize and improve services. Organizes tasks and projects using MS Planner or similar tool.
• Comprehensive Office Administration: Provide full-spectrum office support to maintain efficient daily operations. This include managing records and updating electronic files; preparing official NASA correspondence and shipping documents; managing supply inventories; and coordinating facility logistics, office moves, IT requests, and property tracking.

Requirements

• Ability to work on-site at NASA GSFC in Greenbelt, MD, five days a week, Monday–Friday, 9:00 AM to 1:00 PM (20 hours/week).
• Flexibility to work additional hours during surge periods.
• Exceptional interpersonal, oral, and written communication skills.
• Proven ability to anticipate needs, create efficient process flows, and comfortably interface with executive-level leadership, team members, and stakeholders.
• Highly capable of balancing multiple priorities, taking direction from leadership, tracking complex tasks, and rapidly distributing information across teams.
• Outstanding customer services skills; must be proactive and responsive to customer requests.
• Ability to learn quickly and think critically to create innovative solutions.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Experience with MS Planner is a plus.
• Must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. An extensive background investigation is required.

Qualifications

• Bachelor’s degree and 4 years of professional experience (or 7 years of experience without a bachelor’s degree).
• Demonstrated interest in heliophysics or a STEM-related field is preferred.

Benefits

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

Pay

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.

Schedule

Part-time, on-site project support.