Project Support Specialist

Location: United States — 100% Remote
Job Type: Full Time

About The Opportunity

The Project Support Specialist opening at Smartly Technologies supports day-to-day work across managed IT, cloud services, cybersecurity, technical support, implementation, and client technology operations. In this position, you will maintain project trackers, documentation, schedules, follow-up, and cross-team coordination while working with the records, systems, and teams used by Smartly Technologies.

Responsibilities

• Maintain project plans, trackers, action lists, and status records supporting support, implementation, service-management, and technical operations workflows.
• Coordinate meeting logistics, notes, follow-up items, and deadline reminders for project participants.
• Collect updates from users, clients, engineers, and service teams and consolidate progress, risks, decisions, and open questions.
• Organize project files, approvals, reference materials, and version-controlled documentation.
• Monitor assigned milestones and escalate overdue dependencies or incomplete information to the project owner.
• Prepare recurring status summaries and support closeout documentation when deliverables are completed for Smartly Technologies.

Requirements

• Project-support, administrative, operations, or coordination experience is preferred.
• Strong organization and ability to manage multiple deadlines, trackers, and follow-up items.
• Comfort preparing clear status updates and maintaining accurate project documentation.
• Strong written communication and the ability to document work clearly in a remote environment.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in Smartly Technologies's remote-work environment.
• Ability to complete a pre-employment background check.

Pay

Base salary: $57,000 - $65,500 per year

Schedule

Employment type: Full Time
Work arrangement: 100% Remote — United States