Project Support Specialist
Border States · Fargo, ND · 1 mo ago
$34.29–$47.52/hrFull-time
We need to output HTML fragment with headings for sections that have real content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, legal, etc. Must include sections: About the role? Not present. Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay Range given. Schedule not given. Benefits given. Skills And Abilities present. Qualifications present. Responsibilities present. Also there is "Job Summary" which could be considered About the role? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map Job Summary to About the role. Also "Additional Information" maybe not needed. "Our History", "Values", etc are boilerplate? They are company info, maybe not required but could be considered About the role? Probably not needed; we should preserve substantive information. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to include all substantive info from the posting, but we can organize into sections. The company history, values, etc might be considered substantive but not part of the standard headings. However we are told to prefer a few substantive sections over many thin ones. We could include an "About the company" section? Not in list of allowed headings. The allowed headings list is examples, not exclusive? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map Job Summary to About the role. Also "Additional Information" maybe not needed. "Our History", "Values", etc are boilerplate? They are company info, maybe not required but could be considered About the role? Probably not needed; we should preserve substantive information. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to include all substantive info from the posting, but we can organize into sections. The company history, values, etc might be considered substantive but not part of the standard headings. However we are told to prefer a few substantive sections over many thin ones. We could include an "About the company" section? Not in list of allowed headings. The allowed headings list is examples, not exclusive? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should stick to those headings only. So we need to fit all substantive info into those sections. For company history/values maybe we can put under About the role? Or maybe we can omit as boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Company history/values may not be boilerplate but could be considered fluff. However they are substantive about the company. But we might still include them under About the role? The heading "About the role" is for role description, not company. But we could still include some company info there if needed. However we must not invent headings not listed. Safer to include only those headings that have content. Let's see what we have:
- Job Summary: description of role. That fits About the role.
- Responsibilities: list.
- Qualifications: list.
- Skills And Abilities: list.
- Benefits: list.
- Pay Range: given.
- Schedule: not provided, so we should not create Schedule section.
- Also there is "Physical Requirements" and "Physical Activity Frequency". Those could be considered Requirements? Could be under Requirements heading (not listed but we could use Requirements). The examples include Requirements. We could create a Requirements section for physical requirements. But the instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So Requirements is allowed. So we can put physical requirements there.
Also there is "Additional Information" about job description summary, accommodation, etc. That could be considered Requirements? Or maybe we can put under About the role? Might be minor.
We must not include duplicated lines. Also must not include application deadline etc. That's metadata; we can drop.
We must not include EEO etc. So remove those sections.
We need to preserve all substantive information: that includes job summary, responsibilities, qualifications, skills and abilities, benefits, pay range, physical requirements, physical activity frequency, maybe also "Additional Information" about job description being summary, accommodation, etc. Also "Our History", "Values", "Your career" etc. Are those substantive? They are about company, not role. Might be considered fluff but still substantive. However we have limited headings; we could incorporate them under About the role or maybe a separate section like "About the company" but not allowed. The instruction says "Prefer a few substantive sections over many thin ones." So we could combine company info into About the role section, making it longer but still one section.
Thus final HTML: About the role
with paragraphs containing job summary, company history, values, etc. Then Responsibilities
with - ... etc. Then
Qualifications
with list. Then Skills and Abilities
with list. Then Requirements
with physical requirements and physical activity frequency (maybe as ). Then Benefits
with list. Then Pay
with paragraph containing pay range and note about determination.
We must not include schedule.
We must ensure we don't include boilerplate like "Equal Opportunity For All", "Drug Free/Smoke Free workplace", etc. Remove those.
Also remove "Application Deadline", "Posted Until Filled", etc.
Also remove "Additional Information" maybe we incorporate its content into About the role or Requirements? The Additional Information includes: "This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation." That's substantive; we can put under About the role or Requirements. Probably under About the role as a note.
Now we need to format lists.
Let's extract responsibilities list from the text:
Responsibilities Essential Functions (list):
- Reviews and validates bills of material (BOMs), drawings, and specifications for accuracy prior handoff.
- Conducts basic material takeoffs for assigned scopes and helps identify material gaps, alternates, and technical solutions.
- Assists in preparing quotations, coordinating vendor pricing, and documenting competitive alternatives.
- Prepares customer-facing documentation including project status updates, delivery schedules, and technical submittal packages.
- Participates in customer and vendor meetings; may lead small portions of the discussion related to documentation, schedules, or open items.
- Proactively identifies customer concerns, schedule issues, or material risks and escalates them appropriately.
- Manages detailed project documentation including schedules, order logs, meeting notes, submittal tracking, RFIs, and change coordination.
- Monitors project workflow for delays, discrepancies, or risks and recommends corrective action to PMs or Account Managers.
- Coordinates closely with Project Coordinators, purchasing, logistics, and vendors to ensure alignment on material needs and timelines.
- Assists with vendor quoting, order accuracy review, order entry, and material expediting when appropriate.
- Supports portions of project budget tracking or margin verification as directed by Project Managers or AccountManagers (without independent ownership).
- Provides technical support to internal teams regarding product selection, specification alignment, and substitution options.
- Provides temporary project coverage during staff absences ensuring continuity of communication and documentation.
- Participates in process improvement initiatives.
Non-essential Functions (list):
- Assists with vendor negotiations for best pricing and delivery of products to customers and/or jobsites.
- Sets up customer meetings, maintains and uploads negotiated pricing into bidding software and provides invoices.
- Documents missed opportunities.
- Participates in some or all of the following: product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, and project close out.
- Contacts vendors for pricing and assists with trade shows as needed.
- Attends training programs, as required.
- Writes orders in SAP and delivers material.
- Other duties as assigned by supervisor or designate.
We could combine essential and non-essential into one responsibilities list, but maybe keep as one list.
Qualifications list:
- Minimum of a business or trade degree preferred or the equivalent in work experience.
- 2+ years of prior customer service, quotation, or sales experience.
- Strong knowledge of electrical products and utility systems, preferred.
- Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies, preferred.
- Proficiency in quoting software, preferred.
- Requires the ability to read, write and speak in English.
- Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.
Skills And Abilities list:
- Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience, preferred.
- Technical ability to read specifications and drawings is highly preferred.
- Excellent interpersonal, written, and verbal communication, reading, and customer service skills.
- Ability to effectively plan and organize and work well on a team.
- Demonstrated initiative, attention to detail, and willingness to escalate risk appropriately.
- Possesses a customer service mindset: competent, accurate, responsive, and engaged.
Physical Requirements: we have a table-like list. We need to convert to list items maybe summarizing. Could list each category with frequencies. But we must preserve ALL substantive information; we cannot summarize away detail. So we need to include the details. Could present as - Lift from Floor to Waist: etc. That's a lot but okay.
Physical Activity Frequency list similarly.
We'll put under Requirements section.
Benefits list: from "What are you waiting for? Border States has a competitive benefits package which includes but is not limited to:" then list:
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time and more!
- Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
We'll include those.
Pay: paragraph: "Pay Range: $34.29 - $47.52 per hour Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position."
Now About the role section: include Job Summary paragraph, plus company history, values, your career note, plus Additional Information note.
Job Summary: "The Project Support Specialist provides foundational technical understanding and project coordination for complex customer projects. This role bridges the gap between Project Manager and Project Account Manager by taking on higher-value tasks such as technical review, documentation management, risk identification, and partial ownership of customer-facing deliverables. This is a developmental role designed to build technical proficiency, customer interaction experience, and project execution capability for advancement."
Company history: "Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others."
Values: "As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So Requirements is allowed. So we can put physical requirements there.
Also there is "Additional Information" about job description summary, accommodation, etc. That could be considered Requirements? Or maybe we can put under About the role? Might be minor.
We must not include duplicated lines. Also must not include application deadline etc. That's metadata; we can drop.
We must not include EEO etc. So remove those sections.
We need to preserve all substantive information: that includes job summary, responsibilities, qualifications, skills and abilities, benefits, pay range, physical requirements, physical activity frequency, maybe also "Additional Information" about job description being summary, accommodation, etc. Also "Our History", "Values", "Your career" etc. Are those substantive? They are about company, not role. Might be considered fluff but still substantive. However we have limited headings; we could incorporate them under About the role or maybe a separate section like "About the company" but not allowed. The instruction says "Prefer a few substantive sections over many thin ones." So we could combine company info into About the role section, making it longer but still one section.
Thus final HTML: About the role
with paragraphs containing job summary, company history, values, etc. Then Responsibilities
with - ... etc. Then
Qualifications
with list. Then Skills and Abilities
with list. Then Requirements
with physical requirements and physical activity frequency (maybe as ). Then Benefits
with list. Then Pay
with paragraph containing pay range and note about determination.
We must not include schedule.
We must ensure we don't include boilerplate like "Equal Opportunity For All", "Drug Free/Smoke Free workplace", etc. Remove those.
Also remove "Application Deadline", "Posted Until Filled", etc.
Also remove "Additional Information" maybe we incorporate its content into About the role or Requirements? The Additional Information includes: "This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation." That's substantive; we can put under About the role or Requirements. Probably under About the role as a note.
Now we need to format lists.
Let's extract responsibilities list from the text:
Responsibilities Essential Functions (list):
- Reviews and validates bills of material (BOMs), drawings, and specifications for accuracy prior handoff.
- Conducts basic material takeoffs for assigned scopes and helps identify material gaps, alternates, and technical solutions.
- Assists in preparing quotations, coordinating vendor pricing, and documenting competitive alternatives.
- Prepares customer-facing documentation including project status updates, delivery schedules, and technical submittal packages.
- Participates in customer and vendor meetings; may lead small portions of the discussion related to documentation, schedules, or open items.
- Proactively identifies customer concerns, schedule issues, or material risks and escalates them appropriately.
- Manages detailed project documentation including schedules, order logs, meeting notes, submittal tracking, RFIs, and change coordination.
- Monitors project workflow for delays, discrepancies, or risks and recommends corrective action to PMs or Account Managers.
- Coordinates closely with Project Coordinators, purchasing, logistics, and vendors to ensure alignment on material needs and timelines.
- Assists with vendor quoting, order accuracy review, order entry, and material expediting when appropriate.
- Supports portions of project budget tracking or margin verification as directed by Project Managers or AccountManagers (without independent ownership).
- Provides technical support to internal teams regarding product selection, specification alignment, and substitution options.
- Provides temporary project coverage during staff absences ensuring continuity of communication and documentation.
- Participates in process improvement initiatives.
Non-essential Functions (list):
- Assists with vendor negotiations for best pricing and delivery of products to customers and/or jobsites.
- Sets up customer meetings, maintains and uploads negotiated pricing into bidding software and provides invoices.
- Documents missed opportunities.
- Participates in some or all of the following: product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, and project close out.
- Contacts vendors for pricing and assists with trade shows as needed.
- Attends training programs, as required.
- Writes orders in SAP and delivers material.
- Other duties as assigned by supervisor or designate.
We could combine essential and non-essential into one responsibilities list, but maybe keep as one list.
Qualifications list:
- Minimum of a business or trade degree preferred or the equivalent in work experience.
- 2+ years of prior customer service, quotation, or sales experience.
- Strong knowledge of electrical products and utility systems, preferred.
- Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies, preferred.
- Proficiency in quoting software, preferred.
- Requires the ability to read, write and speak in English.
- Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.
Skills And Abilities list:
- Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience, preferred.
- Technical ability to read specifications and drawings is highly preferred.
- Excellent interpersonal, written, and verbal communication, reading, and customer service skills.
- Ability to effectively plan and organize and work well on a team.
- Demonstrated initiative, attention to detail, and willingness to escalate risk appropriately.
- Possesses a customer service mindset: competent, accurate, responsive, and engaged.
Physical Requirements: we have a table-like list. We need to convert to list items maybe summarizing. Could list each category with frequencies. But we must preserve ALL substantive information; we cannot summarize away detail. So we need to include the details. Could present as - Lift from Floor to Waist: etc. That's a lot but okay.
Physical Activity Frequency list similarly.
We'll put under Requirements section.
Benefits list: from "What are you waiting for? Border States has a competitive benefits package which includes but is not limited to:" then list:
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time and more!
- Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
We'll include those.
Pay: paragraph: "Pay Range: $34.29 - $47.52 per hour Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position."
Now About the role section: include Job Summary paragraph, plus company history, values, your career note, plus Additional Information note.
Job Summary: "The Project Support Specialist provides foundational technical understanding and project coordination for complex customer projects. This role bridges the gap between Project Manager and Project Account Manager by taking on higher-value tasks such as technical review, documentation management, risk identification, and partial ownership of customer-facing deliverables. This is a developmental role designed to build technical proficiency, customer interaction experience, and project execution capability for advancement."
Company history: "Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others."
Values: "As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships
Qualifications
with list. ThenSkills and Abilities
with list. ThenRequirements
with physical requirements and physical activity frequency (maybe as- ). Then
- Lift from Floor to Waist: etc. That's a lot but okay. Physical Activity Frequency list similarly. We'll put under Requirements section. Benefits list: from "What are you waiting for? Border States has a competitive benefits package which includes but is not limited to:" then list: - Health, Dental and Vision Benefits - Accident, Critical Illness, Hospital Indemnity - FSA & HSA - Employee Stock Ownership Plan (ESOP) - Disability Benefits - 401(k) Retirement Plan - Life Insurance - Employee Assistance Program - Paid Holidays - Paid Volunteer Time - Personal Leave time and more! - Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. We'll include those. Pay: paragraph: "Pay Range: $34.29 - $47.52 per hour Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position." Now About the role section: include Job Summary paragraph, plus company history, values, your career note, plus Additional Information note. Job Summary: "The Project Support Specialist provides foundational technical understanding and project coordination for complex customer projects. This role bridges the gap between Project Manager and Project Account Manager by taking on higher-value tasks such as technical review, documentation management, risk identification, and partial ownership of customer-facing deliverables. This is a developmental role designed to build technical proficiency, customer interaction experience, and project execution capability for advancement." Company history: "Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others." Values: "As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships