Project Specialist/ Event coordinator

About the role

This individual will assist in the coordination and operational support of educational programs and tools to support customer-facing Medical Education for Medical device Coronary Therapies customers.

Responsibilities

• Coordinates the planning and delivery of Medical Education customer training or research programs, including in-person, virtual, observation, live broadcast, and local dinner programs.
• Communicates with customers to coordinate logistics for their participation in the event (e.g., hotel, transportation, schedule).
• Manages all aspects of registration, including invitations, travel, and hotel accommodations to ensure that logistics are effectively managed for all participants and faculty.
• Completes, tracks, and archives documentation for compliance (including all contract requests, service requests, event requests, HCP spend reporting), HCP payments, vendor payments, and internal requirements.
• Possesses technical aptitude and basic knowledge of Medical device interventional cardiology products and systems.
• Acquires, maintains, and transports equipment used for hands-on customer training and education; is present and functional at Med Ed programs as well as national symposia.
• Ensures that details associated with hands-on equipment, participants, lodging, faculty, and agendas are attended to and that problems are corrected.
• Works closely with the Medical Education Strategist and Medical/Scientific Affairs to develop and execute programs and ensure compliance in all training processes.

Quality Systems Duties and Responsibilities

Build Quality into all aspects of their work by maintaining compliance with all quality requirements.

Required qualifications

• Bachelor's degree required.
• 4+ years of experience in event management and/or conducting training programs.
• Strong project management and organization skills, including expense management and reporting.
• Must be able to work autonomously on multiple projects at one time.
• Strong communicator and collaborator.
• Comfortable developing and maintaining relationships with physician customers and field reps.
• Contribute to the development of new processes and adjust practices as needed to meet business or team needs.
• Experience with training in the medical device industry or other highly regulated environments.
• Technical aptitude and ability to think strategically with appetite for innovation and continuous learning.

Preferred qualifications

• Knowledge of MS Office Suite, Salesforce.com, Concur, CVENT, or similar event management software.
• Knowledge of Interventional Cardiology products.
• Educational coordination, high initiative, experience in a medical/pharma setting.