Project Services Leader-Folcroft,PA

About the role

Diversified Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across various industries. Our team partners with organizations worldwide to create environments that connect people through technology.

What To Expect At Diversified

If you're ready to grow, create, and make an impact, Diversified is the place to do it. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation.

Project Services Leader

• Possesses all skills from Senior Install Tech position to drive successful completion, quality control, and achieve goals
• Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
• Leads and delegates tasks to multiple install crews, subcontractors, and union trades
• Will be required to regularly lead a team on large projects
• Supervise the physical installation of a wide variety of technology into a wide variety of locations
• Maintain all quality control on jobsite, checking all work from employees, subcontractors, and union trades
• Manage any discrepancies in our standards
• Able to read and understand functional design drawings and cable riser diagrams
• Provide a consistent level of technical performance as well as flexibility in work schedule
• This position requires periodic overtime, weekends, and may require overtime for extended periods to meet deadlines
• Provides daily feedback to Project Manager
• Able to build and wire custom panels from engineering drawings
• Advanced Fiber optic cable handling, installation termination, and testing
• Provide training and assistance to on-site install techs
• Responsible for tracking and maintaining toolkits, job material boxes, company vehicles, and materials inventories
• Keep clean, orderly, and well documented
• Responsible for tracking and maintaining their personal licenses, certifications, and qualifications
• Maintain daily record of time worked on specific projects for timesheet entry
• Maintain an activity log and a personnel log for skills to report on recommended improvements

Education/Certifications

• High school or equivalent experience
• AVIXA CTS Certification is required
• AVIXA CTS-I Certification is highly encouraged
• Five or more years as an installation technician or related industry experience

Required/Desired Knowledge, Experience And Skills

• Familiarity with a wide range of audio, video, and networking equipment
• Knowledgeable of low voltage electrical concepts
• Possess advanced AV installation skills
• Good verbal communication skills and good customer service skills
• Ability to diagnose, troubleshoot, and resolve technical problems

What We Offer

• Multiple medical plan options to fit you and your family’s needs
• HSA & HRA company contributions
• Dental coverage, including orthodontic benefits, and vision plans
• Company-paid Benefits Basic Life, AD&D
• Short-Term and Long-Term Disability insurance
• Employee Assistance Program (EAP)
• Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Commuter benefits
• Wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services