Project Review Manager
About the role
The Project Review Manager position at West Shore Home ensures sufficient and accurate products are reviewed to meet or exceed scheduling targets. This role supports and guides the Regional Operations and Sales teams, and maintains quality control and accuracy for the Project Review team.
Responsibilities
- Maintain employee performance against goals and objectives, providing real-time feedback and coaching.
- Handle escalated issues from various departments and external sources with guidance from the Director of Purchasing.
- Collaborate with the Director of Purchasing to update and maintain Standard Operating Procedures (SOPs) and departmental policies.
- Ensure all documentation is up-to-date and accurate for the Project Review team.
- Become an expert in and maintain comprehensive knowledge of all West Shore Home product lines and customer portals.
Requirements
- A high school diploma or equivalent required, with a bachelor’s degree in a related field preferred.
- Highly detail-oriented with superior organizational skills.
- Experience managing teams of ten or more front-line employees.
Qualifications
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) Retirement Plan with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Benefits
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) Retirement Plan with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Culture and Community
We believe in valuing and supporting our employees to achieve their best. Our commitment to fostering a strong, value-driven culture has earned us the Top Workplaces USA award, recognizing us in Leadership, Purpose & Values, and Compensation & Benefits.
We strive to bring happiness to every home and support positive change in our communities through volunteering, giving back, and supporting nonprofits that make a difference.
Learn more about our community efforts: here.
Equal Opportunity Employer
West Shore Home is committed to providing equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.