Project/Program Manager - Project/Program Manager I

About the role

This role involves managing Q4 holiday readiness initiatives for Everforth Apex, a world-class IT services company. The ideal candidate will bring strong project management skills, experience in retail or e-commerce operations, and the ability to lead cross-functional teams.

Responsibilities

- Own and manage project plans supporting Q4 holiday readiness initiatives. - Develop timelines, track milestones, and ensure deliverables are completed on schedule. - Coordinate activities across multiple teams and business partners. - Lead recurring status meetings, milestone reviews, and stakeholder check-ins. - Identify risks, remove blockers, and drive accountability across workstreams. - Facilitate daily operational standups during peak holiday execution. - Prepare concise updates, status reports, and escalation summaries for leadership. - Ensure teams remain aligned on priorities, dependencies, and deadlines.

Requirements

- Bachelor's degree preferred. - 2–4 years of Project Management, Program Management, Operations, Retail, E-Commerce, or related experience. - Proven ability to manage multiple priorities in a fast-paced environment. - Experience coordinating cross-functional projects and driving stakeholder alignment. - Strong organizational, problem-solving, and execution skills. - Excellent written and verbal communication skills. - Ability to proactively identify issues and drive resolution. - Comfortable facilitating meetings and presenting updates to leadership. - Experience supporting retail, e-commerce, operations, logistics, or seasonal business initiatives. - Familiarity with project management tools such as Jira, Asana, Smartsheet, or similar platforms. - Experience working with multiple stakeholders while balancing competing priorities. - Strong follow-through and a bias toward action.

Qualifications

- Support one of the most visible and impactful programs of the year. - Gain exposure to senior leadership and strategic business initiatives. - Work alongside cross-functional teams responsible for holiday readiness and execution. - Take ownership of meaningful projects that directly influence customer and operational success.

Skills

- Proficiency in project management tools such as Jira, Asana, Smartsheet, or similar platforms. - Strong organizational and problem-solving skills. - Excellent written and verbal communication skills. - Ability to facilitate meetings and present updates to leadership. - Experience in retail, e-commerce, operations, logistics, or seasonal business initiatives.

Benefits

- Medical, dental, vision, life, disability, and other insurance plans. - ESPP (employee stock purchase program). - 401K program with company match. - HSA (Health Savings Account on the HDHP plan). - SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions. - Corporate discount savings program and other discounts. - On-demand training program, certification prep, and access to technical and leadership courses/books/seminars. - Certification discounts and other perks to associations like CompTIA and IIBA. - Dedicated customer service team for benefits and other resources. - Certified Career Coach.