Project / Program Manager

About the role

This role drives execution of high-impact, cross-functional initiatives within the Cat Digital eCommerce. Key responsibilities include:

• Leading delivery of high-impact initiatives from concept through execution, ensuring alignment to business outcomes and achieving measurable results.
• Acting as an embedded partner across teams, actively engaging stakeholders to drive clarity, alignment, and sustained forward momentum.
• Facilitating decision-making and resolving ambiguity, helping teams navigate complex challenges and competing priorities with clear direction.
• Driving cross-functional alignment on priorities, ownership, and execution approach, ensuring shared understanding and commitment to outcomes.
• Enabling teams to execute effectively, proactively identifying risks, dependencies, and blockers and working hands-on to remove them.
• Translating strategy into coordinated action, shaping work into structured initiatives while adapting as priorities and conditions evolve.
• Owning visibility into progress and outcomes, delivering clear, concise updates that support informed leadership decisions.
• Fostering a results-oriented environment, holding teams accountable to outcomes while actively supporting successful delivery.

Responsibilities

Key responsibilities include:

• Leading delivery of high-impact initiatives from concept through execution, ensuring alignment to business outcomes and achieving measurable results.
• Acting as an embedded partner across teams, actively engaging stakeholders to drive clarity, alignment, and sustained forward momentum.
• Facilitating decision-making and resolving ambiguity, helping teams navigate complex challenges and competing priorities with clear direction.
• Driving cross-functional alignment on priorities, ownership, and execution approach, ensuring shared understanding and commitment to outcomes.
• Enabling teams to execute effectively, proactively identifying risks, dependencies, and blockers and working hands-on to remove them.
• Translating strategy into coordinated action, shaping work into structured initiatives while adapting as priorities and conditions evolve.
• Owning visibility into progress and outcomes, delivering clear, concise updates that support informed leadership decisions.
• Fostering a results-oriented environment, holding teams accountable to outcomes while actively supporting successful delivery.

Requirements

Requirements include:

• Tech-savvy, with knowledge of effective planning techniques and ability to contribute to operational, tactical, and strategic planning.
• Experience with project administration best practices and organizational strategies, practices, and tools for administering projects.
• Proven ability to work across cross-functional teams, influencing stakeholders and driving alignment without direct authority.
• Experience as a Scrum Master of a Business Analyst and Program Management skills.
• Strong relationship management skills, with the ability to build and maintain effective working partnerships across business units, dealers, and peer groups.
• A clear understanding of customer and dealer needs, with the ability to apply that perspective to support practical and commercially effective solutions.
• Ability to operate effectively in ambiguous environments, bringing structure and clarity without relying on predefined processes.

Qualifications

Qualifications include:

• 4-year college degree in Business, Engineering, Data Science, Mathematics, or a related field OR equivalent working experience.
• Experience with eCommerce domains, systems, and outcomes.

Skills

Skills required include:

• Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational, tactical, and strategic planning in support of the overall business plan.
• Data Gathering and Reporting: Knowledge of tools, techniques, and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Benefits

Benefits include:

• Medical, dental, and vision benefits.
• Paid time off plan (Vacation, Holidays, Volunteer, etc.).
• 401(k) savings plans.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSAs).
• Health Lifestyle Programs.
• Employee Assistance Program.
• Voluntary Benefits and Employee Discounts.
• Career Development.
• Incentive bonus.
• Disability benefits.
• Life Insurance.
• Parental leave.
• Adoption benefits.
• Tuition Reimbursement.