Project/Program Manager

Pay

The typical base pay for this role is $65.00–$66.00 per hour. Non-exempt positions are eligible for overtime at 1.5 times the base hourly rate for hours worked over 40 in a work week, per state or local law.

Responsibilities

• Manage delivery of the Platform features and capabilities
• Provide support to multiple development/scrum teams
• Interface with technical staff, management, and business resources
• Provide leadership and mentor less experienced Digital Project Managers
• Manage delivery of a group of related projects that delivers a common program goal in line with Digital Strategy
• Ensure successful completion of projects on-time, within budget, and error-free
• Manage the planning and execution of various project deliverables
• Manage the project charter, communications, metrics, reporting, and overall program plan (highlighting dependencies between various projects under the same program) and budget
• Use knowledge of cloud-based platforms and digital processes and business acumen to guide cross-functional teams in project execution
• Manage multiple projects concurrently
• Demonstrate advanced knowledge of Company Inc.; its products and services; internal systems, processes, and procedures; and relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations
• Serve as the principal communicator with clients and internal stakeholders regarding project status
• Identify and manage risks and issues
• Define program scope with program success indicators to reap benefits of the program within a defined timeframe
• Use Agile or Waterfall program management methodology as relevant to program execution
• Follow latest industry execution practices and processes (e.g., DevOps, Continuous Integration/Continuous Delivery) for highest velocity and innovation
• Prioritize program requirements working with Product Owner or other stakeholders
• Write communication plan and stakeholder management plan for the program
• Develop stakeholder register, analyze positive and negative stakeholders, and manage stakeholder expectations across the program
• Provide regular updates to business stakeholders and consumers of program deliverables
• Create and manage dependencies across all active projects