Project/Program Manager

Non-exempt position; overtime paid at 1.5× base rate for hours over 40 per week (or as required by state/local law).

About the role

As an IT Project/Program Manager, you will partner with the Application Program Management Team to deliver software solutions that integrate common services across the client’s application portfolio and enterprise systems used by customers and dealers.

Responsibilities

• Lead project planning, execution, communication, reporting, and governance activities for complex technology initiatives.
• Collaborate with engineering teams, product owners, business partners, and technical stakeholders to ensure successful delivery of digital solutions.
• Drive adoption of modern digital platform capabilities by supporting solutions built using industry-leading architecture patterns, security best practices, and scalable technology approaches.
• Manage project scope, schedules, budgets, risks, dependencies, and overall delivery execution.
• Ensure teams remain aligned on project objectives, priorities, milestones, and expected outcomes.
• Manage project planning and execution activities from concept stage through implementation and follow-up.
• Develop and maintain project charters, schedules, communication plans, budgets, and status reporting.
• Lead project teams through planning, execution, prototype, pilot, implementation, and delivery phases.
• Create and manage project schedules using professional project management tools and methodologies.
• Track project milestones, risks, dependencies, issues, and action items.
• Facilitate alignment across teams regarding project scope, timelines, responsibilities, and delivery expectations.
• Manage change requests and evaluate impacts related to scope, cost, schedule, and resources.
• Monitor project progress and proactively address challenges with impacted teams.
• Recommend solutions and alternatives to resolve project issues.
• Provide leadership updates, metrics, dashboards, and executive-level reporting.
• Ensure projects are completed on time, within budget, and meet quality expectations.

Requirements

• Bachelor’s degree from an accredited four-year college or university required.
• 10+ years of professional experience in project/program management OR master’s degree in a relevant field (Engineering, Business, Technology, etc.) with 8+ years of experience.

Preferred Certifications

• Certified Scrum Master (CSM)
• Project Management Professional (PMP)
• SAFe Certification
• Change Management Certification
• Six Sigma Black Belt Certification

Required Technical Skills

• 10+ years of experience managing technology projects from initiation through completion.
• Proven ability to lead teams toward alignment on scope, objectives, timelines, and delivery expectations.
• Experience managing end-to-end programs within complex, cross-functional environments.
• Experience leading software engineering teams using Agile software development methodologies.

Soft Skills

• Excellent interpersonal and relationship-building skills.
• Ability to influence stakeholders and drive alignment across teams.
• Strong leadership and team management capabilities.
• Excellent verbal, written, and presentation skills.
• Strong analytical and organizational abilities.
• Ability to manage multiple priorities effectively.
• Comfortable working with sensitive issues and complex business challenges.
• Strong problem-solving and decision-making skills.

Pay

$70.00 – $75.00/hour.

Benefits

• Medical, dental, and vision benefits.
• Health savings accounts with qualified medical plan enrollment.
• 10 paid days off.
• 3 days paid bereavement leave.
• 401(k) plan participation with employer match.
• Life and disability insurance.
• Commuter benefits.
• Dependent care flexible spending account.
• Accident, critical illness, and hospital indemnity insurance.
• Discretionary performance or recognition bonus.
• Sick leave and mobile phone reimbursement provided based on state or local law.