Project Operations Specialist

About the Role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a Business Services environment.

Location

Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Support schedule creation and stakeholder management for Product Prep and Payment
• Assist in developing and prioritizing Business Needs Statements for IT implementation
• Facilitate communication and resolution of action items between teams and IT
• Coordinate industry outreach and updates for stakeholders
• Create visualizations and presentations to share insights with diverse audiences
• Compile and distill data into concise reports for decision-making
• Employ Agile practices to manage requirements with business and IT stakeholders

Qualifications

• Bachelor's degree with 8-10 years of experience in technical project management, business process improvement, or consulting
• Consultancy experience with large, complex projects
• Strong soft skills in relationship building, influencing, and communication
• Proficient analytical and problem-solving abilities
• Advanced knowledge of Microsoft products including Power BI, Excel, and Project
• Ability to work autonomously in a collaborative virtual environment
• Experience navigating complex organizations and understanding project management fundamentals

Pay

$120,000 – $140,000 annually

Benefits

• Remote work flexibility
• Opportunity to work on large-scale projects within federal consulting
• Collaboration with diverse teams and stakeholders across the industry
• Potential for process improvement and innovation in the USPS context
• Access to advanced tools and technologies for project management