Project Operations Specialist

What You'll Do

• Manage the delivery of client implementation projects, ensuring clients are prepared to successfully roll out Adyen’s solution.
• Cook up project activities across a varying portfolio of projects, with guidance (as needed) from more senior Project Operations Managers.
• Collaborate closely with clients' project and technical teams, as well as internal stakeholders and external partners, to support a smooth rollout.
• Design project planning, scheduling, documentation, and status tracking to keep projects on track.
• Communicate project updates, risks, and milestones to internal teams and clients in a clear and timely manner.
• Develop a working knowledge of Adyen’s products and solutions to provide effective client consultation.
• Capture and relay client feedback to internal teams to help improve products, processes, and services.
• Support project handovers after go-live by helping document processes and ensure support teams are set up for business-as-usual.
• Contribute ideas to improve internal project delivery processes as the business scales, learning best practices along the way.

Who You Are

• 1-5 years of Project Management or Payments Experience.
• Experience in client facing, operational or a technical environment.
• Comfortable working with multiple stakeholders and eager to build confidence leading conversations with guidance from more senior team members.
• Organized and detail-oriented, with the ability to track tasks, timelines, and dependencies across several workstreams.
• A clear communicator who can provide status updates, document decisions, and raise risks or questions when needed.
• Curious and motivated to learn, especially in a fast-paced fintech or technology-driven environment.
• Able to collaborate effectively with a global team and adapt to working across time zones when required.
• Open to travel, both domestically and internationally, as needed for client engagements.

Pay

The base salary for this role in Chicago is $100,000 - $130,000. The total compensation package for this role includes equity (RSUs).

The base salary for this role in San Francisco is $119,000 - $154,500. The total compensation package for this role includes equity (RSUs).

Qualifications

No specific qualifications are listed in the job posting.

Benefits

No specific benefits are mentioned in the job posting.

Schedule

This is a hybrid role, three times a week in office (Chicago OR San Francisco).