Project Manager / Transition Lead (ServiceNow)

Pinnacle Method Consulting’s mission is to help job seekers reach their career peak by accessing top-tier opportunities. We systematically source and verify roles from premier employers.

About the role

We are seeking a seasoned Project Manager/Transition Lead to drive end-to-end transition and ServiceNow program delivery, ensuring smooth onboarding, stabilization, and effective stakeholder management in the Healthcare / Pharmaceutical (Life Sciences) domain.

Responsibilities

• Lead transition activities including knowledge transfer, shadow, and reverse shadow phases
• Manage ServiceNow program delivery (scope, timelines, budget, risks)
• Coordinate with client stakeholders and cross-functional teams
• Ensure seamless onboarding and service stabilization
• Drive governance including status reporting, RAID logs, and steering meetings

Requirements

• 10+ years of IT experience with ServiceNow program delivery
• Strong experience in transition/migration management
• ITIL certification (preferred)
• Excellent stakeholder management and communication skills

Location: Onsite (Remote)