Project Manager, Supply Chain

Job Summary / Purpose

The Supply Chain Operations Coordinator is an individual contributor who partners across Purchasing, Operations, Services, and Sales to translate the supply plan into action - surfacing exceptions in the planning system, coordinating vendor purchase orders, supporting the S&OP cadence, and keeping associated master data and cross-functional commitments on track.

Key Responsibilities and Duties

• Maintain planning/purchasing data hygiene inside D365 - item attributes, lead times, vendor records, pricing updates, and other master data so the system continues to produce trustworthy forecasts and signals.
• Carefully monitor outputs from the planning and forecasting reports, triage exceptions and anomalies, and escalate or resolve issues in partnership with the planning function and Operations.
• Carefully coordinate purchase order activity with vendors: place and track POs, follow up on acknowledgments, expedite when needed, and confirm delivery dates back into the system.
• Own min/max inventory levels - establishing, validating, and adjusting them as conditions change with inputs including, but not limited to, RMA return volumes, pipeline win rates, project installation schedules, and warehouse capacity.
• Support the Sales & Operations Planning (S&OP) cadence by scheduling sessions, preparing materials, distributing pre-reads, and capturing decisions, action items, and follow-ups.
• Coordinate logistics for New Product Introduction (NPI) - partnering with Product, Services, and Operations to ensure hardware and accessories are available and sequenced correctly for client installations and launch milestones.
• Partner with Operations and Services to keep hardware and accessory priorities visible across active projects and client installs.
• Pull and organize data from the ERP system and related tools to spot trends, surface process gaps, and recommend control improvements to supply chain leadership.
• Serve as a day-to-day point of contact for vendors and internal stakeholders on order status, planning data corrections, and routine planning questions.
• Own the vendor meeting cadence: schedule and lead regular check-ins and quarterly business reviews with key hardware vendors and logistics partners, and capture and distribute notes, decisions, and action items.

Skills, experience, and attributes

• Education: Associate's or Bachelor's degree in Supply Chain, Business, Operations, or a related field, or equivalent combination of education and relevant experience.
• Experience: 5+ years of experience in supply chain, operations, purchasing, logistics, or a related coordination role.
• Skills: Strong coordination and follow-through; clear written and verbal communication for vendor outreach and cross-functional updates; comfort working in data, including pulling, cleaning, and interpreting reports in Excel and/or a planning system.

Essential Functions of the job

• The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA).
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may be added, removed, or modified at any time in accordance with business needs and applicable law.