Project Manager – Revenue Cycle Vendor Management

Key Responsibilities

• Lead vendor management initiatives across the revenue cycle, including onboarding, performance monitoring, and offboarding activities.
• Serve as an escalation point between revenue cycle operations and third-party vendors.
• Establish and monitor vendor performance metrics, SLAs, and KPIs to ensure contractual obligations are met.
• Identify opportunities for process improvement and cost optimization related to vendor services.
• Support contract review, negotiation, and renewal activities in partnership with supply chain and legal teams.
• Develop and maintain standardized processes, tools, and reporting for vendor oversight.
• Manage project plans, timelines, risks, and deliverables for vendor-related initiatives.
• Prepare executive-level summaries and presentations on vendor performance and strategic opportunities.
• Ensure compliance with regulatory requirements and organizational policies.
• Collaborate with IT and operations teams on integration, automation, and system optimization efforts involving vendors.

Responsibilities And Duties

• 20% - Responsible for administrative tasks related to the project including: development/maintenance of project plans, project tracking, budget preparation, meeting planning, status reporting, and change management initiatives.
• 10% - Designs project team membership, project implementation methodology and steering committee membership.
• 10% - Identifies and suggests solutions for barriers to timely completion of assigned projects. Issues may include technological incompatibility, problematic working relationships, budget constraints and educational deficiencies.
• 10% - Participates in measurement of team success through performance evaluations.
• 20% - Provides project leadership, consultation and implementation including all stages in planning and participation necessary to complete new projects and major enhancements to the existing systems. Coordinates the implementation of the process and projects.
• 10% - Reports on project progress to the appropriate leadership of OhioHealth.
• 10% - Research hospital/Revenue Cycle business operation and gain understanding of application system features and function to achieve business objectives for the hospital.

Minimum Qualifications

• Bachelor's Degree: Finance
• PMP - Project Management Professional - Project Management Institute

SPECIALIZED KNOWLEDGE

• The ideal candidate will possess a deep understanding of the healthcare revenue cycle, including patient access, billing, coding, claims management, and reimbursement processes.
• Expertise in hospital patient accounting systems and familiarity with regulatory requirements and payer guidelines is ideal.
• This role requires demonstrated experience in leading complex projects within a healthcare environment, with a strong focus on improving financial performance and operational efficiency.
• Proficiency in project management methodologies, tools, and best practices is expected, along with the ability to analyze data and identify trends.
• Strong communication skills are critical, including the ability to engage stakeholders at all levels, translate technical or financial concepts for non-technical audiences, and deliver impactful presentations.
• Experience with Epic EHR and revenue cycle management (RCM) platforms is highly desirable.

Work Shift

Day Scheduled
Weekly Hours: 40

Department

RC Analytics & Informatics

Join us!

If your passion is to work in a caring environment, if you believe that learning is a life-long process, if you strive for excellence and want to be among the best in the healthcare industry, we invite you to join us.

Remote Work Disclaimer

Positions marked as remote are only eligible for work from Ohio.