Project Manager (Raleigh, NC Area)

Professional Services Project Manager Company Overview SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact professionals to join our team! Role Overview The Project Manager is a highly organized and client-focused lead of successful implementations of our SaaS solutions for government customers. This role sits at the intersection of technology, operations, and public sector delivery, ensuring projects are delivered on time, within scope, and aligned to customer and business goals. This role is fully remote, with the expectation that the candidate is based in Raleigh, NC. In-person visits to customers state-wide are required up to one to two times per week, along with additional travel to customer locations, industry events, and company gatherings. Being a SimpliGov Project Manager requires a balance of strategic consulting, technical acumen, and program management. You must be comfortable engaging with C-level executives, department heads, and technical project leads, while also knowing product functionality. The ideal candidate thrives in a fast-paced environment, is comfortable managing multiple sets of stakeholders, and brings a strong mix of execution rigor and relationship management. Key Responsibilities Manage multiple client projects simultaneouslyLead end-to-end SaaS implementationsAct as primary client contact and manage expectationsIdentify and mitigate risks, handle objections and manage to set scope, budget timelines, and prioritiesDrive stakeholder alignment and decision-making both internally and externallyMaintain detailed project plans and ensure timely delivery while keeping all stakeholders informed of status, risks, tradeoffsApply Agile, Waterfall, or Hybrid methodologiesCoordinate cross-functional teamsEnsure quality, responsiveness, and attention to detailSupport PMO standards, reporting, and governance Process Improvement & Cross-Departmental Proactively identify gaps, inefficiencies, and opportunities within Professional Services processes and workflowsLead the design, development, and rollout of improved internal processes, templates, and standardsOwn and drive cross-departmental initiatives that advance the Professional Services organization's scalability and effectivenessCollaborate with Sales, Product, Support, and Engineering to align on delivery standards and improve the customer journey Required Qualifications 4+ years SaaS or implementation PM experienceAbility to travel state-wide up to twice a weekProven ability to successfully manage multiple client engagementsStrong organization, communication and stakeholder managementExperience with PM tools (MS Project, Accelo, Jira, etc.)Exceptional attention to detail and emotional intelligenceDemonstrated experience identifying and mitigating project risksExposure to government customers and operations strongly preferred SimpliGov is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.