Project Manager (Raleigh, NC Area)

SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows—fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies.

About the role

This fully remote role is based in Raleigh, NC, with in-person visits to customers state-wide up to one to two times per week, plus additional travel to customer locations, industry events, and company gatherings. The Project Manager leads successful implementations of our SaaS solutions for government customers, balancing strategic consulting, technical acumen, and program management. You will engage with C-level executives, department heads, and technical project leads while managing multiple stakeholders in a fast-paced environment.

Responsibilities

• Manage multiple client projects simultaneously
• Lead end-to-end SaaS implementations
• Act as primary client contact and manage expectations
• Identify and mitigate risks, handle objections, and manage scope, budget, timelines, and priorities
• Drive stakeholder alignment and decision-making both internally and externally
• Maintain detailed project plans and ensure timely delivery while keeping all stakeholders informed of status, risks, and tradeoffs
• Apply Agile, Waterfall, or Hybrid methodologies
• Coordinate cross-functional teams
• Ensure quality, responsiveness, and attention to detail
• Support PMO standards, reporting, and governance
• Proactively identify gaps, inefficiencies, and opportunities within Professional Services processes and workflows
• Lead the design, development, and rollout of improved internal processes, templates, and standards
• Own and drive cross-departmental initiatives that advance the Professional Services organization's scalability and effectiveness
• Collaborate with Sales, Product, Support, and Engineering to align on delivery standards and improve the customer journey

Requirements

• 4+ years of SaaS or implementation project management experience
• Ability to travel state-wide up to twice a week
• Proven ability to successfully manage multiple client engagements
• Strong organization, communication, and stakeholder management skills
• Experience with PM tools (MS Project, Accelo, Jira, etc.)
• Exceptional attention to detail and emotional intelligence
• Demonstrated experience identifying and mitigating project risks
• Exposure to government customers and operations strongly preferred