Project Manager, Quality and Operational Excellence

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

About the role

Works under minimal supervision to provide project management support to the Health System under the direction of Quality & Operational Excellence leadership. Seeking a healthcare project manager with process improvement experience. This position manages multiple projects to support Health System and operational plan initiatives in the Quality & Operational department.

Responsibilities

• In collaboration with senior management owners and stakeholders from various departments, define project scope, goals and deliverables that support Health System performance improvement goals; develop full-scale project plans and associated communications documents; communicate effectively project expectations to team members and stakeholders in a timely and clear fashion.
• Work closely with project owners/stakeholders on an ongoing basis; estimate resources and participants needed to achieve project goals. Assess needs for additional staff and/or resources and communicate recommendations to senior management.
• Set and continually manage project expectations with team members and other stakeholders; delegate tasks and responsibilities to appropriate personnel; identify and resolve issues and conflicts within the project team in collaboration with senior management; identify and manage project dependencies and critical paths.
• Plan and schedule project timelines and milestones using appropriate tools; track project milestones and deliverables; develop and deliver progress reports, proposals, requirements documentation and presentations.
• Help determine the frequency and develop the content of status reports from the project team, analyze results and troubleshoot problem areas; proactively manage changes in project scope; identify potential crises and devise contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Build, develop and grow any relationships vital to the success of the project. Communicate project objectives and goals.
• Conduct post project reviews and create recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
• May supervise staff in performance of duties. May provide guidance to other project managers and specialists.
• Monitor resources and scope adherence of major initiatives and escalate any variances to Health System Leadership. Work with Health System Leadership to develop solutions to issues.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, Public Health, Management Science, Engineering, Nursing, Social Sciences, or similar degree.
• 4 years of relevant experience or Advanced degree or certification(s) may be used in lieu of years of experience.

Preferred Qualifications

• Master's Degree in a related field.
• Experience in a healthcare setting.
• Eligibility for and plans to obtain project management certification.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage (100% coverage for preventive healthcare—no copay).
• Paid Time Off, available day one.
• Retirement Programs through the Teacher Retirement System of Texas (TRS).
• Paid Parental Leave Benefit.
• Wellness programs.
• Tuition Reimbursement.
• Public Service Loan Forgiveness (PSLF) Qualified Employer.

Schedule

• Full-time.
• Day shift.

Primary work location: Texas-Dallas-5323 Harry Hines Blvd.