Project Manager, Production Operations

Job Description

Serve as the operational backbone of the Global Brand video & photography production team—designing, implementing, and continuously improving the systems process and tools that enable world-class production at scale.

Own production operations strategy and lifecycle management—from project intake through final reconciliation—ensuring operational excellence across all simultaneous workstreams.

Partner with Producers to ensure centralized budget management across all production projects, including job costs, committed spend, invoiced amounts, and remaining budgets; partner with Finance and Procurement to resolve discrepancies and prevent payment delays.

Design and implement scalable production processes, templates, documentation, and governance that improve efficiency, consistency, and compliance.

Facilitate vendor onboarding and administration in ServiceNow systems ensuring proper documentation and registration to prevent production delays for Producers.

Maintain centralized tracking of music rights, licensing, stock footage agreements, and usage compliance across all media and markets, driving Producer adoption of centralized tracking process and tool.

Lead prioritization and resource allocation decisions, balancing creative excellence with operational efficiency and budget constraints.

Partner cross-functionally with Producers, Creative Directors, Finance, Procurement, Legal, and external production partners to drive continuous improvement and alignment to an efficient, accountable, and scalable production operation.

Qualifications

• 7-10 years project management or operations experience, ideally in video production operations, integrated content production, or creative operations within technology, media, entertainment, or agency environments.
• Deep understanding of commercial production, editorial workflows, post-production, and creative operations.
• Proven expertise managing production financial operations including budgeting, forecasting, procurement, invoice management, reconciliation, vendor administration, and contract negotiation.
• Experience partnering with executive leadership and cross-functional stakeholders across finance, procurement, creative, and operations teams.
• Strong operational foundation in production governance, resource planning, and ability to manage high-volume intake across multiple competing priorities while maintaining meticulous attention to detail.
• Advanced proficiency with project management and operational tools (experience with AirTable, Asana, Monday.com, or similar platforms required).
• Exceptional analytical, communication, and leadership skills with the ability to balance operational rigor with creative flexibility and adaptability when timelines shift or scopes change.
• Strategic and systems-thinking mindset—ability to see how operations support broader business objectives and identify financial, legal, or operational risks before they escalate.
• A collaborative spirit with genuine enthusiasm for solving operational puzzles and improving how teams work together.

JV20

For positions in this location, we offer a base pay of $102,300 - $179,000, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with matching.