Project Manager, Operations
Position Summary
The Project Manager, Operations is responsible for managing the implementation of operational projects and new products, services, and vendors through the PMO delivery framework. This role partners closely with cross-functional teams to plan, execute, and deliver work in alignment with PMO intake, governance, and reporting standards, ensuring clear visibility, accountability, and timely delivery.
Essential Functions
Manage the implementation of operational projects and new products, as well as services, compliance initiatives, and vendor relationships, from initiation through delivery.
Develop and maintain detailed project plans and documentation in alignment with PMO standards, track progress against milestones and ensure delivery commitments are met.
Collaborate with internal and external project partners, acting as a liaison between different departments and teams.
Contribute to the comprehensive assessment of projects to determine compliance, operational requirements, and any technological needs.
Identify project risks, issues, and dependencies early and escalate through PMO defined channels to support visibility and timely decision making.
Support the implementation of quality assurance policies and procedures to maintain project integrity.
Provide support and take the lead in organizing and facilitating both internal and external project meetings, contributing to their effective and efficient execution.
Guide teams through the change process, ensuring all stakeholders are informed and aligned with new implementations.
Provide regular project status updates using standardized PMO reporting formats, ensuring visibility into progress, risks, dependencies, and key milestones.
Collaborate on reviews of existing processes, procedures, and workflows to propose enhancements when necessary.
Education and Experience
Bachelor’s degree or equivalent work experience required.
PMP or equivalent project management certification preferred.
At least 5 years’ experience in managing projects, including planning, execution, and monitoring within the healthcare industry is essential.
At least 3 years proven ability to lead cross-functional teams, set project goals, and ensure project success.
Skills
Strong verbal and written communication skills for effective collaboration with stakeholders, team members, and external partners.
Experience in reviewing and optimizing existing processes and workflows.
Experience in identifying issues, troubleshooting problems, and finding effective solutions during project implementation.
Strong project management skills, including the use of project management software and standardized reporting tools.
Experience with workflow and flowcharting tools such as Visio, SmartDraw, etc.
Proficient in Microsoft Office Suite, including Microsoft Excel, OneNote, and Project, as well as the ability to understand and adapt to new software programs.
Physical Demands and Work Environment
This is a standard desk role requiring extended periods of sitting and computer work.
Work environment is remote.
Compensation and Benefits
Compensation is not limited to base salary.
Allied values its Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
All applicants acknowledge that by applying to the position they understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.