Project Manager - Middle, TN

About the role

The Project Manager is the primary company representative responsible for the overall design, implementation, direction, completion, and financial outcome of major building envelope related projects. The role proactively directs and supervises all activities related to contract administration, contract supervision, system design, submittal process, product procurement, change orders, billings, project financial projections, schedule requirements, and all overall risk management to ensure projects are completed in a quality, profitable and safe manner.

Upon project hand off the Project Manager serves as the principal customer service representative and industry professional to general contractors, building owners, property managers, consultants, architects, and engineers, focusing on tirelessly meeting and exceeding contract commitments, project challenges, customer needs, and expectations.

Responsibilities

• Directs and supervises contract administration, contract supervision, system design, submittal process, product procurement, change orders, billings, project financial projections, schedule requirements, and risk management.
• Ensures projects are completed in a quality, profitable and safe manner.
• Serves as the principal customer service representative to general contractors, building owners, property managers, consultants, architects, and engineers.
• Works with project administrators, CAD administrators, estimators, business development, project operations, accounting, vendors, and subcontractors to achieve all objectives.
• Attends Hand-Off Meetings, Preconstruction Meetings, Post Construction Meetings, Project Manager Meetings, Production Meetings, Project Specific Meetings as required (on-site and off-site) as well as company-wide meetings.

Client/Business Development

• Assists sales and estimating with responses to new project opportunities and presents proposals and credentials to clients when required.
• Builds effective relationships with customers, design teams, subcontractors, suppliers, and trade partners that reflect and support company core values and meet or exceed customer expectations.
• Actively participates in industry, client, and community relations to enhance company image.
• Pursues ongoing professional development training.
• Provides sales and estimating with current or historical information related to system bid design, including FM Assemblies, warrantable manufacturer assemblies, system details, LEED, applicable codes, and “tricks of the trade” learned on previous projects.

Preconstruction

• Ensures timely scheduling of the project Handoff Meeting and actively participates to confirm all forms are filled out in accordance with policy.
• Confirms scopes have been fully analyzed, pinpoints job start obstacles, recognizes areas requiring scope clarification, and establishes and executes a plan of action to achieve job start goals.
• Reviews contract for bid scope and budget consistency, identifies contract language or project-specific regulations that may affect profitability and risk-averse construction, confirms insurance and bond requirements, and works with the client and contract administrator to achieve a mutually agreed construction agreement.
• Establishes design document and submittal needs as required by contract documents, project requirements, and code compliance.
• Manages all required clarifications through site visits, requests for information, and substitution requests.
• Directs the CAD & Submittal Administrator to achieve design document and submittal needs and reviews design documents and submittal items with the production team and estimator prior to transmitting to the system manufacturer, design team, contract client, or jurisdiction for contract compliance, code compliance, warranty guidelines, and constructability.
• Provides all follow-up for approvals and coordinates design documents with the client, design team, and other contractors for accurate installation and budget conformance.
• Coordinates project-specific logistics with the contract client and confirms that all project setup requirements are completed timely and accurately, including project folders, accounting and project management software setup, material testing, background checks, safety requirements, insurance submissions, labor reporting, permitting, and manufacturer assembly warranty approval submission.
• Leads a thorough pre-construction meeting with the field operations team reviewing intended project design, labor needs, material types, installation guidelines, equipment needs, logistics, purchasing, schedule, safety procedures, and company communication protocol.

Project Execution

• Implements all contractual requirements and provides all contractual correspondence for assigned projects.
• Visits projects as required for site-specific meetings, logistics direction, detail coordination, quality control, trade partner coordination, subcontractor management, and overall site controls.
• Authors daily reports as required for field documentation.
• Establishes and manages the project schedule with the operations team to exceed project and company goals.
• Provides the operations team with all required approved design documentation including product data, installation drawings and details, and safety data sheets to complete a successful quality installation.
• Responsible for major purchases for projects; reviews the estimate for accuracy including cost coding, waste factors, quantities, material type, unit of purchase, and description, and provides the purchasing agent a breakdown of purchase needs, special payment terms, and delivery constraints in accordance with purchasing policy.
• Analyzes material use on projects and makes future purchasing adjustments as required.
• Works with the Project Administrator to author all subcontracts required for project execution, confirms scope provided to the estimator at bid time or authors scope as required, negotiates contract price and payment terms, and confirms subcontractor insurance qualifications as well as authorizes subcontractor invoicing.
• Works with the project team to provide and respond to RFIs as required, work through design/scope revisions, track all updates, provide all required documentation in a timely manner, track all changes accordingly, file backup documentation neatly, and implement project design revisions as required with all parties.
• Works with the estimating department and field operations to originate, price, track, account for, bill, and execute Change Order work for all scope revisions throughout the project.
• Establishes all billing requirements for all projects, builds Schedule of Values as required, fills out all pay applications, and provides all backup documentation required for billing submissions as defined in the contract documents and required by the accounting department.
• Reviews project job cost weekly for accuracy and forecasting and provides all corrections and updates as required to the related parties.
• Provides monthly project revenue forecasting as required for each project and provides all corrections and updates as required weekly.
• Provides and manages all required project reporting including but not limited to certified payroll, controlled insurance, time and material backup, unit cost backup, stored material documentation, photo documentation, safety, daily reports, quality control, consultant requirements, and all contract client requirements.
• Maintains a clean, accessible, organized job folder in accordance with all company policies and procedures.

Project Closeout

• Ensures all closeout requirements are provided in a timely manner to the client including as-built drawings, LEED documentation, warranties, and care and maintenance programs.
• Confirms all city permits are closed and inspected as required.
• Verifies that all bonds and insurance programs are closed and settled.
• Guarantees all project accounting and labor reporting are closed out.

Competencies

• Strong background and resume of building envelope and construction knowledge and expertise.
• Personifies high standards of honesty, integrity, trust, openness, fairness, and compassion.
• Takes ownership of areas of responsibility.
• Confronts constructively to minimize impact to the organization and others.
• Adapts behavior and work methods to changing conditions and unexpected obstacles.
• Shares information and expertise with others to increase understanding and informed decision making.
• Actively contributes individual expertise to achieve team goals.
• Commits to action and is decisive as the situation demands.
• Motivates others to achieve desired outcomes by directing, coaching, and delegating as the situation requires.
• Builds commitment, pride, and team spirit to enhance group efforts.
• Organizes work to stay on track towards project-specific and company goals.
• Deals with complex and sometimes ambiguous information.
• Delivers consistent messages that reinforce the organization’s priorities.
• Provides a clear sense of direction for the team.
• Collaborative team player with sound organizational skills.
• Uses resources efficiently and is a problem solver.