Project Manager, LEAD Program Manager

Healthcare Project Manager – ACO LEAD Program Palm Beach Accountable Care Organization (PBACO) – West Palm Beach, FL Full-Time | Exempt | Onsite Work Opportunity About PBACO Palm Beach Accountable Care Organization partners with physicians, hospitals, and payers to improve healthcare quality, reduce costs, and enhance patient outcomes through value-based care models. We are seeking a Healthcare Project Manager – ACO LEAD Program to lead the operational, financial, and strategic execution of our ACO LEAD model. This is a high-impact role for someone with strong program management, healthcare operations, and financial analysis skills. Position Summary The Project Manager – ACO LEAD Program oversees all aspects of PBACO’s Medicare ACO LEAD program, from strategic planning to financial reconciliation. You will: Drive performance improvement initiatives. Manage monthly participant payments with exceptional accuracy. Ensure compliance with CMS/CMMI requirements. Serve as the first point of escalation for participant concerns. Present results to providers, executives, and stakeholders. Key Responsibilities Program Leadership & Strategic Execution Serve as the operational lead for all ACO LEAD activities, initiatives, and reporting. Integrate cost-saving and quality-improvement strategies into program execution. Translate executive and regulatory directives into measurable work plans with defined timelines and success metrics. Coordinate with internal teams (Finance, Data, Quality, Network Development, Performance Improvement) to ensure alignment. Financial Management & Payment Oversight Oversee creation, validation, and reconciliation of monthly participant payment files (≥ 99% accuracy). Collaborate with Finance to ensure on-time processing and resolution of discrepancies within 2 business days. Analyze payment trends and variances to identify opportunities for improvement. Stakeholder Engagement & Communication Act as first point of escalation for participant issues, ensuring resolution within defined timeframes. Present financial and performance results to providers, executives, and large audiences. Build strong relationships with participants through proactive communication and education. Data, Reporting & Compliance Ensure accuracy and timeliness of LEAD program reporting to CMS, internal leadership, and participants. Monitor KPIs and escalate performance issues for corrective action. Maintain strict adherence to HIPAA, CMS, and CMMI regulations. Project Management & Process Improvement Create and manage detailed project plans with milestones and deliverables. Conduct post-project reviews to capture best practices. Identify and implement operational improvements to reduce duplication and streamline workflows. Qualifications Education & Experience Bachelor’s degree in Healthcare Administration, Business, Accounting, or related field (Master’s preferred). 5+ years in healthcare operations, value-based care, or ACO program management with proven financial oversight. Understanding of CMS/CMMI programs, Medicare value-based payment models, and ACO LEAD structure. Technical Skills Advanced Microsoft Excel skills; proficiency in Word and PowerPoint. Familiarity with Power BI, Tableau, or other analytics dashboards preferred. Core Competencies Financial & analytical expertise in healthcare payment models. Strong program and project management abilities. Skilled in data-driven decision-making. Excellent written/verbal communication for technical and non-technical audiences. Ability to manage multiple priorities and deadlines.