Jobs · Customer Service · North Dakota

Project Manager / Lead Product Support Integrator

ASR International · Selfridge, ND · 2 wk ago
On-siteCustomer ServiceFull-time

Responsibilities

Manage all aspects of the assigned contract, including project planning, execution, monitoring, control, closeout, scope, schedule, budget, quality, staffing, risk, and contractual compliance.

Serve as the primary point of contact for the client and Government stakeholders, ensuring responsive communication, issue resolution, and successful delivery of contract requirements.

Provide strategic, data-driven advice and formal recommendations to senior leadership regarding the readiness, effectiveness, and continuous improvement of maintenance support programs.

Govern the training support ecosystem, including long-range planning for instructor manpower, training resources, sustainment needs, and workforce readiness requirements.

Cook up with original equipment manufacturers, Government partners, technical teams, and cross-functional stakeholders to ensure training support functions are aligned with program objectives.

Lead Integrated Product Teams, program reviews, status meetings, readiness reviews, and recurring customer communications.

Oversee logistics, maintenance, fielding, training, sustainment, and technical support activities for Department of War robotic and autonomous systems.

Monitor contract performance, deliverables, corrective actions, customer satisfaction, and mission continuity to ensure projects are delivered on time, within budget, and to required quality standards.

Qualifications

  • Bachelor’s degree required.
  • Minimum of fifteen (15) years of cumulative, hands-on experience with the design, development, fielding, and sustainment of Department of War robotic and autonomous systems.
  • Minimum of three (3) years of demonstrated project management experience, including responsibility for managing scope, schedule, and budget.
  • Proven experience providing strategic advice and formal recommendations to senior leadership, including Director-level and above stakeholders.
  • Deep understanding of the defense acquisition lifecycle, integrated logistics support, product support management, sustainment planning, and maintenance support operations.
  • Exceptional executive communication skills, including the ability to brief senior leaders, develop formal recommendations, and communicate complex technical and operational issues clearly.
  • Demonstrated ability to lead Integrated Product Teams, cross-functional working groups, program reviews, customer meetings, or technical coordination efforts.
  • Experience supporting maintenance workforce readiness, training resource planning, instructor manpower planning, equipment fielding, or sustainment support preferred.
  • Knowledge of Microsoft Office, Microsoft Project, SharePoint, and related project management or reporting tools.
  • Ability to communicate effectively with Government stakeholders, senior leadership, technical personnel, subcontractors, and a diverse range of individuals.
  • Ability to multi-task and prioritize in a fast-paced work environment while maintaining accuracy, responsiveness, and compliance.

About ASR International

ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

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