Lead Product Support Engineer

Responsibilities

• Identify technical product weaknesses at the generator set level across design, production, and customer operation, and drive issue resolution through all levels of the organization until critical KPIs are met.
• Act as the technical project lead for INNIO’s scope of supply on multiple large and complex engine projects, focusing on identifying project needs and executing projects through to closure.
• Cookordination and documentation of project-specific product specifications and subsystem definitions across all involved internal functions and external partners.
• Manage changes to project requirements in collaboration with Customers, Sales, Suppliers, Engineering teams, Service, Product Management, Sourcing, and other INNIO functions.
• Organize and lead regular project meetings, track action items, and drive resolution of technical challenges.
• Facilitate the application of new, non-established technical solutions based on project-specific requirements.
• Own project milestone tracking and ensure on-time delivery of project deliverables.
• Prepare and conduct internal project reviews in collaboration with PMO and PLM.
• Support Sourcing in localization projects and supply base initiatives by evaluating and validating alternative packaging suppliers, providing technical RFQ documents, and participating in alignment calls and supplier visits.

Requirements

• Bachelor’s or Master’s degree in Mechanical Engineering or equivalent education, with eight (8) or more years of relevant engine development experience
• Substantial experience in reciprocating engine mechanical development within the medium- to large-bore sector
• Proficiency in the latest engineering tools and methodologies relevant to product development, including but not limited to: RCA, DFMEA, Six Sigma, DMAIC, Fishbone, FTA, and Design for Reliability
• Hands-on experience across a broad range of engineering aspects such as design, analysis, validation and testing, production, and prototyping
• Commitment to sustainability by supporting initiatives that reduce life-cycle emissions and contribute to the development of low-carbon and circular products
• Valid driver's license and passport
• Legally authorized to work in the United States
• Knowledge, Skills, & Abilities: Strong leader leadership and communication skills to effectively manage and support a team of engineers and technical experts, as well as external suppliers. This includes fostering a collaborative and innovative work environment. Ability to influence others and support large, globally diverse teams towards common goals Strong ability in conflict management, expectation setting as well as say/do mentality Organizational skills required to manage large, integrated programs and teams Ability to engage effectively across all organizational levels within the US and Headquarter in Jenbach / Austria